What mattress does the Westin hotel use — and where can you buy it?

(Image credit: Westin Hotels and Resorts)

The Heavenly Bed has been used at Westin Hotels and Resorts around the world since 1999, and more than a quarter-century later, it's still known for delivering exceptional comfort and support. Better yet, you can bring one home if you want to recreate the Westin experience in your bedroom.

But what makes the Heavenly Bed the best mattress for guests? The Heavenly Bed is an innerspring mattress with a plush pillow-top, created exclusively for Westin Hotels and Resorts by sleep brand Simmons, the luxury mattress brand also behind the hugely popular Beautyrest beds.

Here, we'll be taking a look at how the Westin Heavenly Bed is made to offer consistently dreamy sleep, and sharing how you can get your hands on one (or an affordable alternative).

What mattress does the Westin hotel use?

The Westin Heavenly Bed US

The Heavenly Bed has been bringing sweet dreams to guests at the Westin Hotel chain since 1999. Created by legendary sleep brand Simmons, the Heavenly Bed is a luxurious innerspring mattress with a plush pillow-top surface.

After a year of rigorous testing, Westin discovered that a combination of sturdy innerspring base and cushioned pillow-top provided the perfect blend of comfort and support for sleepers. As an innerspring mattress, the Heavenly Bed will have a bouncier feel that makes it easy to move around, while the pillow-top will provide a plush, elevated sleep surface.

In 2024, the Westin Heavenly Bed was redesigned to feature silver fibers woven throughout the mattress, adding antimicrobial and antibacterial properties (very important for a hotel mattress). The pillows and bedding were also updated to feature breathable, hypoallergenic materials instead of traditional down.

King size Westin Heavenly Bed on location at Westin New York at Times Square — (Image credit: Future / Alison Barretta)

We tested the updated Westin Heavenly Bed and recommend it for back sleepers and small to average side sleepers. We determined it has a medium feel (6 out of 10 on the firmness scale) with exceptional pressure relief for the shoulders and lower back.

All Heavenly Beds are made to order, so expect a slightly longer delivery time. Westin estimates it will take approximately 4-6 weeks. There's a flat delivery fee of $285 across the contiguous United States (sleepers in remote areas may have to pay extra for delivery).

The Westin Heavenly Bed has an MSRP of $2,495 for a queen, placing it into a similar price bracket as the best luxury mattresses. However, there are occasional sales to help soften the blow to your wallet.

The Westin Heavenly Bed EU

The mattress used by Westin Hotels in the EU is similar to its US counterpart, and you can expect a comparable sleep experience. Like the US Heavenly Bed, the EU Heavenly Bed is an innerspring with a pillow-top. A knit fabric cover gives it that classic Westin look.

There are, however, a few differences worth noting. The Westin Heavenly Bed EU measures 30cm tall, so it's roughly two inches shorter than the US version. Plus, shoppers in the EU will only get a 5-year manufacturer warranty, compared to 10-year in the US.

Other than that, you can expect a similar feel. The shorter build will be slightly easier to get in and out of so if you have mobility issues, the EU Heavenly Bed might be a better choice for you.

Affordable alternatives to the Westin hotel mattress

Want to spend less and be able to trial your mattress at home? Here are three alternatives to the Westin Heavenly Bed we've tested and can recommend:

Saatva Classic Mattress (queen): $2,099 $1,699 at Saatva
The Saatva Classic is our all-time favorite mattress, thanks to its outstanding level of comfort and customizable firmness options. In our Saatva Classic Mattress review, we were impressed with how this hybrid recreated a hotel feel in the comfort of your bedroom. The queen Saatva Classic has an MSRP of $2,095, but Saatva mattress sales run throughout the year, and right now you can save $400. Unlike the Westin Bed, Saatva offers a lengthy 365-night sleep trial, so you can be sure this bed is right for you.

Other Westin Hotel sleep accessories you can buy

Bundle your Westin Heavenly Bed with a box spring plus sheets, duvets, pillows, and even bed skirts for the full experience. The Westin store has everything you need for a full Heavenly Bed set-up.

If you want to give your furry friend a vacation experience without the hassle, Westin has you covered there, too. The Westin Heavenly Dog Bed is $295 at Westin Store and offers pampered sleep for small and mid-sized pooches.

Should you buy the Westin Heavenly Bed?

Buy the Westin Heavenly Bed if...

✅ You like to sleep on your back: With a medium bed feel, the Heavenly Bed is well-balanced for back sleepers. Many side sleepers will also appreciate the contoured pressure relief.

✅ You share a bed: Provided you're not a light sleeper, the Heavenly Bed should limit your partner's movements well enough to get you through the night undisturbed.

✅ You tend to sleep towards the edge: Simmons uses commercial-grade coils for the Heavenly Bed so if you like to take up as much as your sleep surface as possible, you won't have to worry about too much sinkage.

Other things to keep in mind

The biggest downside to the Westin bed is the lack of trial period or returns. This is a big purchase, and once you've made it, you're stuck with it. If you haven't spent time on a Heavenly Bed before, this is a good excuse to book a stay in a Westin to know what you're getting.

Since each bed is made to order, you're unable to return your mattress. However, Westin seem fairly confident you won't want to send the bed back (in fact, Westin is "certain that you will love your Heavenly Bed"). But if you're on the fence, the lack of mattress trial period and returns is certainly a downside. Each Heavenly Bed comes with a 10-year warranty.

The Heavenly Bed is pricey even for a hotel mattress, although not as expensive as the Ritz-Carlton mattress or Four Seasons mattress. That said, if the best night's sleep of your life came in a Westin Hotel, it could very well be worth the splurge.

Ruth is a staff writer at Tom’s Guide, covering all things mattress and sleep. She has a deep interest in the link between sleep and health, and has tried enough mattresses to know the right bed really can make a difference to your wellbeing. At Tom’s Guide she writes to help people sleep better, from how-tos to the latest deals to mattress reviews, and has interviewed an array of specialists who share her passion. Before joining the team at Tom’s Guide, Ruth worked as a sleep and mattress writer for our sister website, TechRadar.

With contributions from