iPhone Owners Getting Apple IDs Locked: What to Do Now

There's something strange happening to iPhone owners this morning.

Credit: 9to5Mac

(Image credit: 9to5Mac)

When people woke up and picked up their iPhones on Tuesday (Nov. 13), some of them discovered their handsets displaying a message saying their Apple ID had been locked, 9to5Mac is reporting. It's unclear how widespread the problem is and how far-reaching it might be, but 9to5Mac said that it's received "many reports" from people about the issue.

If you see the Apple ID lock screen, you can regain access by answering security questions. You'll also need to input a phone number you trust, which will be used to validate it's really you unlocking your Apple ID. In some cases, according to 9to5Mac, folks have been forced to reset their passwords.

It's unclear from the report what might be causing the problem. According to 9to5Mac, the people who have seen it didn't do anything out of the ordinary with their phones. Instead, they simple received a warning, telling them that their Apple ID settings would need to be updated. During the locking period, they lost access to iMessage, iCloud, and Apple Music, effectively making the iPhone far less useful until the Apple ID was unlocked.

MORE: Why Apple iPhones Don't Need Antivirus Software

Apple hasn't commented on the problem and at least so far, there is no known cause or fix other than to input information and verify your identity. 9to5Mac questioned whether the problem is being caused by malicious hackers conducting brute-force attacks on Apple IDs to try and steal information, but so far, at least, there's no confirmation that's the case.

For now, then, you'll want to keep a close eye on your Apple ID and see if anything odd goes on. If it does, answering security questions and verifying your identity would be the best way to address it and move forward.

TOPICS

Don Reisinger is CEO and founder of D2 Tech Agency. A communications strategist, consultant, and copywriter, Don has also written for many leading technology and business publications including CNET, Fortune Magazine, The New York Times, Forbes, Computerworld, Digital Trends, TechCrunch and Slashgear. He has also written for Tom's Guide for many years, contributing hundreds of articles on everything from phones to games to streaming and smart home.

Latest in iPhones
Apple maps logo on iPhone screen
I avoided Apple Maps for trip planning — but these iOS 18 features are changing my mind
New emojis with iOS 18.4 beta release.
iOS 18.4 beta brings 8 new emoji to your iPhone — here's all the new options
An image of an iPhone screen showing the Safari app icon in the center
I got tired of Safari revealing my web searches in iOS 18.4 — this setting fixes that
iPhone Flip Concept
Foldable iPhone delays — there’s a bigger problem going on at Apple
iPhone 17 Air render
iPhone 17 Air — new survey could be bad news for Apple's super thin iPhone
Render of the alleged design of the iPhone 17 Pro
New iPhone 17 Pro dummy leak highlights redesigned camera and part glass body
Latest in News
A TV with the Netflix logo sits behind a hand holding a remote
Netflix is rolling out a big video quality upgrade — what you need to know
Choi Hyun-Wook, Hong Kyung, and Park Ji-hoon in "Weak Hero Class 1" now streaming on Netflix
This action-packed K-drama is now streaming on Netflix — and now’s the time to binge-watch before season 2
OnePlus 13 back, leaning against blue wall
OnePlus 13T could come with an even bigger battery than OnePlus 13 — this is incredible
Apple Watch Ultra 2
Apple Watch Ultra 3 just tipped for two major upgrades
NYTimes Connections
NYT Connections today hints and answers — Tuesday, March 25 (#653)
A nervous woman looking at her phone
Is ChatGPT making us lonely? MIT/OpenAI study reveals possible link
  • webgtlnbrgrs
    I Got it, it was a mess, I wanted to buy some songs on I Tunes and I couldn't get it to purchase …
    Reply
  • jarolle
    Happened to me. Going through the steps to reset wasn't difficult. No real downtime of any functionality if you just follow the steps as soon as you get the notification from Apple.

    I will also add that yesterday, I received a phone call FROM MY OWN TELEPHONE NUMBER. As anyone can guess, it was a scam message. This one claimed to be from AT&T saying my account was locked. Because it was from my own telephone number, I answered it for a laugh. It's possible the two are related, but I have no idea.
    Reply
  • ijb3
    This happened to me. I followed the directions but I wasn't happy about it? seems fishy...This is my suggestion to all....Go into a new browser session and change your password a second time.... Use 2-factor authentication and select the "log out of any existing sessions" so you start clean
    Reply
  • nmdnmd
    Had to change my password which of course screwed syncing, messages, calls, etc. Had to call Apple.
    Reply