Samsung one-ups LG with a 7-year software support promise for its smart TVs

Samsung S95D OLED TV shown in a living room
(Image credit: Tom's Guide)

The shelf-life of Samsung TVs is about to get significantly longer — especially if you rely on Samsung's smart platform, Tizen, as your everyday streaming device.

As initially reported by FlatpanelsHD, Samsung has announced that it will begin providing seven years' worth of updates to Tizen OS (the operating system that powers its smart features), starting with 2024 models. 

That means, if you bought any screen from the Samsung TV 2024 lineup like, say, the Samsung S95D OLED, you'd receive software updates until the year 2031. At that point, whatever version of Tizen is on the TV would remain on there. You could still use the TV at that point, obviously, it would just no longer have access to the newest features Samsung develops. 

Until now, Samsung only rolled out software updates to fix bugs or to provide minor changes. If you wanted a newer, faster, and potentially more-capable version of Tizen, you'd have to buy a new Samsung TV.

One-upping LG

The seven-year promise certainly feels like an ante-upping decision on Samsung's part, as LG recently announced its promise to upgrade webOS, its own software suite, for five years beyond a TV's release. Hisense, Sony, and TCL, on the other hand, have long since offered major updates to their TVs' smart platforms, most of which use either Google TV or Roku OS.

Many people rely on their TV's built-in smart platform to handle all of their daily streaming. Some of them don't want to clog up a valuable HDMI input with a dedicated streaming device, while others appreciate having their most-used streaming apps tucked neatly into the same software suite that handles their TV's settings and inputs. Whatever the case, these TV owners have a higher stake in the sustained usability of their TV's built-in software.

The seven-year promise is assurance that a relatively new Samsung TV — like Samsung's The Frame 2024 — won't prematurely show its age several years down the road when its outdated operating system can no longer keep up with app updates. It's a commitment that benefits all consumers, not just Samsung TV-owners, as it might incentivize more buyer-friendly policies across the industry.

More from Tom's Guide

TOPICS
Michael Desjardin
Senior Editor, TV

Michael Desjardin is a Senior Editor for TVs at Tom's Guide. He's been testing and tinkering with TVs professionally for over a decade, previously for Reviewed and USA Today. Michael graduated from Emerson College where he studied media production and screenwriting. He loves cooking, zoning out to ambient music, and getting way too invested in the Red Sox. He considers himself living proof that TV doesn't necessarily rot your brain.

Read more
LG TV on wall with webOS
Millions of LG TVs are getting a free upgrade to webOS 25 — here's when yours is coming
Samsung QN90D lifestyle image with TV wall mounted in modern living room setting
Here’s what I want to see at CES 2025 for Samsung TVs — new QD-OLEDs, updates to Smart Hub and more
Samsung The Frame Pro 2025
Samsung TV lineup 2025: new OLED, Neo QLED and 8K TVs announced at CES
Samsung S90D OLED TV on table in living room
Own a Samsung TV? 7 tips and tricks you need to know
Samsung The Frame Pro 2025 TV Lineup
Buying a TV this year? These are the 5 biggest TV trends to watch in 2025
LG C2 OLED TV on wall in living room
These older LG OLED TVs just got a major free upgrade — see if yours is on the list
Latest in TVs
A Samsung DU7200 LED TV on a side table
I'm a TV reviewer — here's the one type of TV I wouldn't buy
A group of people wearing passive 3D glasses while watching an LG-branded 3D TV. In the foreground, a woman extends a pair of glasses towards the camera.
I review TVs for a living and I'm convinced 3D TVs are poised for a comeback — here's why
Samsung S95F OLED TV
Samsung is developing the successor to OLED TVs — but TCL might beat it to the punch
Samsung S90D OLED TV on table in living room
Own a Samsung TV? 7 tips and tricks you need to know
Sony A95K QD-OLED TV in front of windows in a living room
This new TV breakthrough looks like a game-changer for OLED TVs
Sony UBP-X700 on stand in living room
Forget streaming — I think Sony's new 4K Blu-ray player is coming at just the right time
Latest in News
ChatGPT on iPhone
ChatGPT was down — updates on quick outage
Emma D'Arcy in House of the Dragon season 2
‘House of the Dragon’ season 3 has officially begun filming — what it could mean for the potential release window
AirPods Max in various colors
AirPods Max is getting a big update with lossless audio and ultra-low latency — here's how it works
A mosquito resting on a plant
Experts predict a spring surge in these 9 pest populations — here's what's forecast for your area
Apple Watch SE (2022) shown on wrist
Apple Watch SE 3 reportedly in ’serious jeopardy’ — here’s why
Galaxy S25 Plus held in the hand.
Samsung could delay One UI 7’s release in the US — here’s what we know