Proton VPN review

If you're looking for a privacy-focused VPN, Proton VPN is a good choice. This Swiss-based VPN is owned, surprisingly enough, by cybersecurity company Proton, which you most likely know it as the developer of the end-to-end encrypted email service ProtonMail. Thankfully, this focus on privacy has definitely carried over to its VPN offering, putting up there with some of the best VPN services around.

First off, Proton owns and operates all the servers in its (recently upgraded) server network.This means the 8,100+ servers in 112 countries are not touched by anyone but the company itself, eradicating the third-party risk that other VPNs may open themselves up to.

Secondly, Proton VPN is more than just a virtual private network – it offers more privacy-focused apps in its suite to put you solely in charge of your data, including a password manager and secure cloud storage.

When it comes to price, while Proton may not be the most expensive (it's a couple of dollars less per month than ExpressVPN), it's also not the cheapest. With plans starting from around $4.49 per month, if you're looking for the cheapest VPN on the market, you'd be better off considering NordVPN or Surfshark – although Proton does infrequently offer some deals that reduce the price.

Despite this, if you really wanted to you could eliminate cost altogether by going for Proton VPN's free plan. It's one of the best free VPNs available on the market right now, and while it may not be able to compete with a premium VPN, it can hold its own fairly well.
 

Proton VPN on paper

For a quick explanation of any VPN-related terminology, check out our VPN glossary.

Proton VPN's latest features and updates

Proton VPN has made a few changes since our last review, including:

• More than doubling the number of servers it offers, up to over 8,100
• Increasing its server countries from 70 to 112, with many in Africa.
• Updating its Android app to include split tunneling.
• Completing a new no-logging audit from Securitum.

ProtonVPN review: features

Proton VPN has a decent amount of things on offer, but it doesn't really stand out against its peers until it gets to privacy.

You get up to 10 simultaneous connections, which is better than ExpressVPN's eight, but not as good as Surfshak or Private Internet Access' unlimited connections. It offers split-tunneling on its Windows and Android services, but not on macOS or iOS. Its kill-switch is robust, and did not fail once even under our rigorous testing conditions.

Proton VPN is also available across a number of VPN protocols, including OpenVPN, WireGuard and Stealth, which is finally available on Windows after two years of only being accessible on Android, iOS, Mac.

Part of its ultra-private reputation comes from its Secure Core servers. Secure Core is essentially an ultra-private version of the multi-hop feature seen in other VPNs, first routing your connection through data centers in Switzerland, Iceland or Sweden – all countries known for their good data privacy laws – before sending you on to your chosen location. This is more than other top providers, like Surfshark and NordVPN, currently offer.

The app's layout is fairly simple, with a list of countries with servers in that you can connect to, and a big "quick connect" button that can get you connected to the best server for you in seconds. If you have specific protocols and/or a server country you wish to connect to, you can set up a profile for this, allowing you to quickly connect to it once you have chosen its settings. It does also have a map-based interface, but this is a little more confusing to look at. Additionally, all its apps are open-source.

Another positive is Proton VPN's expansion of its server network. Not only has it more than doubled the amount of servers it offers, it has also increased the number of countries its has servers in, from 70 to 112. A lot of these servers are based in Africa, too, which is an area many other VPN providers often overlook.

With all this being said, Proton does fall down a little when it comes to extra features in its apps. Despite being more expensive than the likes of NordVPN and Surfshark, it offers fewer bells and whistles. The only extra offered by Proton VPN is Netshield, a feature that blocks ads, trackers, and malware. On paper, this is an excellent feature to have, and is similar to ad and malware blocking offered by other providers (e.g. Surfshark's CleanWeb or NordVPN's Threat Protection Pro). However its performance leaves something to be desired.

In our testing, which saw us attempt to open 100 brand new malicious URLs from anti-phishing experts OpenPhish, Netshield blocked only 11% of malware sites, and 19% of phishing sites. Compared to NordVPN's Threat Protection Pro which blocked 79% malware and 87% phishing, this is a poor performance.

As mentioned before, Proton VPN is fairly average in terms of pricing, but it does have an edge over some of the competition thanks to its excellent free plan. While even the most well-featured free VPNs can't stand up to premium VPNs, if you're looking for a VPN for infrequent use, Proton's free plan is a great option to consider. 

Rating: 8/10

Proton VPN review: server network

Proton is dedicated to privacy, and when it comes to servers this dedication is fully on show. Proton owns and operates all its servers, effectively eliminating all third-party risk.

Proton VPN has also recently upgraded its server network, now offering over 6,000 servers in 112 countries, with a particular focus on African countries, which tend to be overlooked by other VPN providers. This makes its server network more extensive than that of NordVPN, Surfshark, and ExpressVPN.

It's worth noting that the sheer number of servers a provider offers isn't the be-all and end-all of overall privacy and performance – rather, it's the quality of those servers.

All of Proton's servers are "bare metal", meaning they are physical rather than virtual, allowing Proton complete control over them. This is in contrast to rivals like NordVPN and Surfshark, which offer similar-sized fleets, but incorporate some virtual servers in the mix.

Overall, Proton VPN has one of the strongest server networks around.

Rating: 10/10

Proton VPN review: pricing (USD)

Proton VPN isn't the cheapest VPN on the market, but it certainly isn't the most expensive, either.

Proton VPN's prices start from $4.49 per month ($107.76 in total), but this is only if you sign up for a 24-month contract, which is a significant commitment. A 12-month contract will set you back $4.99 per month ($59.88 in total), while a 1-month contract costs $9.99. 

At this price, it's worth signing up for Proton Unlimited, which starts from $9.99 per month ($119.88 for a 12-month contract). This gives you access to not only Proton VPN, but ProtonMail, Proton Calendar, Proton Drive and Proton Pass.

This puts it behind the likes of Surfshark, which offers its data removal service Incogni as part of its VPN plan, and ExpressVPN, which offers a secure password manager as part of its VPN offering.

With all this said, Proton does have one of the best free VPNs on offer, so if you're really strapped for cash, it may be a good fit for you. Additionally, you can try it out risk-free thanks to its 30-day money-back guarantee.

If you fancy saving a little extra, Tom's Guide readers can bag a discount here – heading through from one of our links will get you a price of $3.59 per month, on a 30-month plan.

Rating: 7/10

Does Proton VPN have a free trial?

Proton may not have a free trial, but the free version of its app is one of the best free services out there. So, you can try Proton VPN out for free for as long as you want, without paying anything. With this being said, some of Proton VPN's features are only available for paying customers. However, thanks to its 30-day money-back guarantee, you can try out Proton VPN's premium offering without risking a penny.

Proton VPN review: ease of use

In terms of ease of use, Proton VPN finds itself squarely in the middle. It's complex, but not too intimidating for VPN newbies. 

Installation is very easy both on desktop and mobile, and you can get started very quickly thanks to Proton's "quick connect" feature, which connects you to the fastest server at the push of a button. Connecting to specific servers is also a breeze, as there is a list of countries available, which you can connect to by simply clicking on them. What is confusing, however, is that the default view for Proton's servers is a map-based interface which is quite cluttered. Personally, I found it a little overwhelming at first glance. 

For more experienced users Proton also makes configuring settings easy thanks to its "Profiles" setting, which allows you to select the features, protocol, country and server you want, then save these settings to your profile. You can then connect to this profile by simply clicking the "connect" button.

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Image – Proton VPN's Android app

Image – Proton VPN's iOS app

When it comes to troubleshooting issues, Proton has a huge amount of comprehensive and detailed support articles available on its site, helpfully sorted into common issue categories. However, while this is great, many of them are very technical and contain information that may be confusing if you're less experienced or technically minded.

ProtonVPN also offers a quick "report an issue" tab in its apps, allowing users to quickly and easily sort out their issues with quick suggestions for each problem they may encounter. If these fixes don't work, you are redirected to a "contact us" form which allows you to provide details of the issues you are having. 

There is also a 24/7 live chat available for customers. However, you have to navigate to the live chat via their website rather than the app. This lack of signposting for the live chat is disappointing because its support is, overall, pretty good.

Rating: 7/10

Proton VPN review: apps

Proton VPN is available across a range of different platforms and devices, including Android, iOS, Chrome, macOS, Windows, Linux and Firefox. It also offers Android TV and Fire Stick VPN apps, allowing its unblocking powers to be used on smart TVs as well as desktop and phones.

The apps are easy to use thanks to quick-connect and a handy list of countries that you can connect to. The map-based interface can be a little crowded and confusing to look at, but thankfully it is not the only way to navigate Proton's servers.

For more advanced users, Proton allows you to fully configure your own connection, and even save these configurations to your profile after they are set up, allowing you to connect to them in just one click. 

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Image – Proton allows you to create "Profiles," which are certain servers you like to use for certain tasks

Image – Setting up these Profiles is very easy

Image – Secure Core is also simple to use

Image – The kill switch is accessible from the main interface

Image – NetShield is also available in just a couple of clicks

When it comes to use on mobile, the Android VPN app is quite powerful, but the iPhone VPN app is slightly less so. With this being said, it's still a perfectly good app, but it does lack the split tunneling feature that is available on other platforms. 

With this being said, the iOS app does automatically detect and update new servers, something the Android app doesn't offer. The Android app does also require users to toggle on some features that are automatically on on the iOS app, including Always-On VPN, kill switch and NetShield. 

One of the main gripes I have with Proton's mobile apps is that the "disconnect" button is right where the "home" button would be on other apps, which could lead to accidental disconnections if you're working off muscle memory when navigating the app for the first time.

If we compare Proton VPN's apps to, say, ExpressVPN's, it's clear that the latter has focused much more on making the experience simpler and easier for newbies. That won't make a difference for everyone, but if you're new to VPN and just want quick and easy protection online, and provider like ExpressVPN or Surfshark has a lower barrier to entry.  

Rating: 8/10

Proton VPN review: streaming and unblocking

Proton VPN has a reputation for being one of the best streaming VPNs, and this reputation is for good reason – the VPN breezed through our latest round of streaming testing.

It unblocked every single streaming service we threw at it, proving capable of unblocking Netflix in multiple different countries, including the US, the UK, Canada, Japan and Australia. It was also able to unblock Amazon Prime and Disney+ in the US.

This wasn't all, however, as Proton VPN was also able to unblock region-specific streaming services with ease. This included  BBC iPlayer, ITV Play and Channel 4 in the UK. For Australia, Proton VPN was able to access 9Now and 10Play. This was an improvement on our previous tests, as Proton previously failed to unblock 10Play.

All of its servers appear to work with all streaming sites, meaning that Proton VPN will allow you to access whatever streaming service you like, from wherever you are.

On top of this, if you're looking for the best torrenting VPN, Proton is an excellent choice. It supports torrenting on all servers, so you can torrent to your heart's content without being worried that you'll run out of bandwidth.

It's worth noting that Proton VPN isn't the only VPN that's able to do this. For example, NordVPN, Private Internet Access and Surfshark were all also able to unblock every streaming site we tested them with on the first try. However, that's not to detract from Proton's achievement here, and many dozens of other VPNs routinely fail these tests.

Rating: 10/10

Proton VPN review: connection speed

When it comes to speed, ProtonVPN performs very well, and is up there with some of the very fastest VPNs.

VPN connection speeds are an undoubtedly important part of our VPN reviews, but it is important to remember how difficult it is to accurately test a VPN's speed without constantly monitoring its performance while connected.

We can't do this, so instead we try our best to offer an accurate representation of a VPN's speeds by looking at snapshots in time. Your own experience and results may vary, but we have tested all the VPNs we review in the same way and our figures should give you a very good idea of what a VPN is capable of.

We also went further than we usually do in our speed testing, and check Proton VPN's latency and jitter out, to get an even more accurate representation of how fast the VPN will feel. This is due to the fact that most people's base connections will be as fast as the VPN, meaning that latency will have more of an impact on your connection overall.

In our latest round of testing, Proton VPN achieved peak speeds of over 950 Mbps, maxing out our connection, which is undoubtedly impressive and puts it on the same level as Surfshark and NordVPN. 

These speeds are more than fast enough for your average user –  to put it in perspective, you only need speeds of 25 Mbps to stream Netflix in 4K, so you definitely won't be stuck watching a buffer wheel. While these speeds won't increase your device's maximum potential speed or the allowed bandwidth from your internet provider, it does mean that the VPN won't slow you down. 

These high speeds were also seen in our upload testing, with Proton VPN maxing out connection speeds in local testing both in the morning and evening.

For UK to US testing, however, it fell behind with upload speeds of 700Mbps in the morning, slowing to around 257 Mbps in the evening. While these speeds should still be more than fast enough for your average user, it is still something to be aware of.

Overall, this means that Proton will have more than fast enough speeds to keep you covered, however you may notice that it slows down when connecting to overseas servers and in the evenings.

At best, ProtonVPN's servers had latency of 19.6 miliseconds, and a jitter of 4.09. Latency especially will make a difference in your everyday browsing, as it measures the time for your request to be processed. Anything below 30 ms is excellent, so Proton VPN won't cause your games to lag out, or make your emails take minutes to load.

In short, in most situations, Proton VPN is one of the fastest providers out there.

Rating: 9.5/10

Proton VPN review: privacy and security

Proton uses either AES-256 (supported by OpenVPN) or ChaCha20 encryption (supported by WireGuard) to protect your data, both of which are rock-solid. It supports a range of protocols, including OpenVPN, WireGuard, IKEv2, Stealth. These secure encryption protocols ensure that your data is kept private. 

In testing, we work a VPN's kill switch to its limits to make sure you stay 100% protected, 100% of the time. In our testing, Proton's was rock-solid, not failing once. It also has a fully-functioning kill switch, meaning that if the VPN connection fails, your internet connection will be blocked, protecting your identity in the process.

You'll also get access to Proton's Secure Core servers, which further protect you by allowing you to multi-hop to any location. These Secure Core servers route your traffic through hardened servers in Switzerland, Iceland, and Sweden, all countries with strong privacy laws to keep your data safe. This is similar to both NordVPN and Surfshark's Double VPN feature, however with ProtonVPN your data is guaranteed to be routed through these extra-secure servers to ensure your data stays as private as possible.

This increases security as your connection is sent through multiple VPN servers, meaning even if one of them is compromised, your IP address and online traffic remains secure.

Proton also claims to have DNS leak protection, and in testing via DNSLeakTest.com on both mobile and desktop, we discovered that it holds true on this promise, with no DNS leaks detected.

When it comes to logging, Proton says on its website: "ProtonVPN is a no logs VPN service. We do not track or record your internet activity, and therefore, we are unable to disclose this information to third parties."

Proton stays true to this ethos by barely logging anything, with the only thing recorded being the timestamp of the last successful login attempt. While you do have to provide an email address when you sign up for an account, you have the option to create a one-time use email or a proxy, or use Proton's email service ProtonMail for an even more anonymous option.

Additionally, in July 2024, Proton passed an independent no-logging audit which verified that the service doesn't log any data that can be used to track what you do online, including session data (e.g. servers accessed or connection times) and user activity.

Proton also does not have any tracking cookies on its website, further proving its dedication to its user's privacy.

Rating: 10/10

Proton VPN review: history and the future

Proton is most well-known for its fully encrypted mail service, which is often praised for being one of the most secure email services. With this in mind, it stands to reason that their VPN would have a similarly high reputation for privacy.

Proton has had its no-logs policy independently audited for the third time, proving that the VPN provider does not log any data that can be used to identify your online activity.

With that being said, one of the most frequent complaints made about Proton VPN is that its customer service response time is slow. This could be a problem if you do have any issues with the service. With this being said, I did not have any issues with their customer service, so take these negative reviews with a grain of salt.

Rating: 8/10

Proton VPN review: customer support

ProtonVPN has a decent amount of options when it comes to customer service. For those who prefer to troubleshoot themselves, there is Proton's extensive library of support articles. With this being said, these articles do tend to be quite technical, so they may be a little alienating to VPN newbies.

For issues that crop up while using their apps, Proton includes a handy "report an issue" tab, which takes you to a series of troubleshooting tips to help solve the issue. If these are unsuccessful, you can just click the "contact us" button which takes you directly to a form which allows users to report their issue directly. 

Proton does have 24/7 live chat, but I personally found this more difficult to find than other support avenues, as it's only accessible from the website. This support option is great, but it should be easier to get to for those who want to speak with a customer service agent about their problem.

In independent, customer-posted reviews, many users complain of slow response times from Proton's customer service agents. However, I personally did not experience this.

Overall, there's plenty of help on offer from Proton, but when compared with some providers – ExpressVPN comes to mind – it could be a little smoother, and help for real beginners is a little thin on the ground.

Rating: 8/10

Proton VPN review: final verdict

ProtonVPN | $4.49 $3.59 per month | 24-month plan
Proton VPN stands out in a lot of ways – its speeds are top-notch, and you can tell that Proton do put user privacy at the heart of everything it creates. It's also got excellent unblocking power, and its apps are as easy to use as they are powerful – although a little busier than some rivals

For the privacy-minded, Proton VPN is a great fit thanks to its open-source apps, self-managed servers and audited no-logs policy.

It's not perfect, however. Its price is a little higher than other VPN services without having added extras to make up for it, and it could be to complex for beginners.

Proton VPN will be a great fit for experts that demand the extra privacy that features like Secure Core offer, and if you're looking for a fast, secure VPN that unblocks basically all streaming services, you can't go wrong.

Final rating: 83.5/100

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Subscribe if:

✅ VPN security is of upmost importance. Proton VPN offers top-of-the-line VPN security and privacy, routing your data through hardened servers in data centers located in countries known for their data provacy laws.
✅ Streaming and Netflix is your top priority. Proton VPN is excellent at unblocking Netflix libraries, and is capable of getting access to almost every other streaming site in the world.
✅ You want to use a VPN for torrenting. Proton VPN supports torrenting on all of its servers, allowing you to torrent to your heart's content.

Don't subscribe if:

❌ You want to use split tunneling on iOS. Proton VPN does not offer split tunneling in macOS or iOS.
❌ You want the cheapest VPN. Proton VPN may not be the most expensive VPN on the market, but there are cheaper options out there.

Alternatives to Proton VPN

If you feel that Proton VPN doesn't quite offer exactly what you want, have no fear. There are plenty of other excellent VPN services on the market that might be perfect for you.

NordVPN: the best VPN in our testing

if you're after the best VPN on the market, look no further than NordVPN. In our latest round of testing, it performed exceptionally, in all areas from streaming to speed to security and privacy. All this, and it's cheaper than Proton VPN too – prices start from just $3.09 per month.

ExpressVPN: the best VPN for beginners
If you're looking for VPN apps that are as reliable as they are simple, ExpressVPN is a great choice. Its privacy credentials are all fully audited, it's excellent for streaming and it's also just a little easier to use on mobile than Proton. However, it's also more expensive, with prices starting from $6.67 per month.

Surfshark: the best cheap VPN
If you're on a budget, Surfshark is a great alternative to ProtonVPN. It offers great protection, unblocking capabilites and unlimited connections, all from less than $2.50 per month. It's the fastest VPN we've ever tested, and it offers online safety features that Proton VPN doesn't like Alternative ID.

Proton VPN review: FAQ

How we test VPNs

We put the VPNs we review through a series of tests to ensure that we have looked at every feature they offer, no matter how. Understanding how our experts conduct these tests is important, as it lets you know that we go above and beyond just doing a rundown of the specs available on the VPN provider's website.

With this being said, we do check provider's websites, and take note of any useful information provided, including the variety of operating systems a VPN runs on, the number of servers and locations, whether you can use every server for P2P, what encryption protocols it supports and more. We also check the VPN's pricing.

This helps us understand what claims the VPN service is making so we can verify them during our tests, as well as getting an overall picture of what the VPN offers.

After this, we get into the nitty gritty of the VPN's privacy policy. While privacy policies are important for any company, for VPNs it's imperative that they're completely sound. We also check out the provider's no-logging or zero-logging policy to look for any discrepancies or gaps. We'll also check independent audits of the VPN service.

All apps the VPN offers are tested on how easy they are to download, install and get up and running. During this process, we check to see if any data collection options are clearly outlined to users. Then, the default configuration is checked to see what features are available as standard, and which ones you need to 'opt in' for. Then, we look at any additional features available and check them out, for example ExpressVPN’s server speed test or NordVPN’s Double VPN.

Then comes the fun bit – trying to break them.

We'll connect to oddly configured networks, kill processes to see if we can get the VPN to stop without activating its kill switch, and more to really take the VPN to its limit.

We'll also check out the support the VPN has available, to make sure its support team are helpful and any support pages it has are up to scratch. We'll also check out its streaming and unblocking capabilities to make sure it is able to access geo-blocked content. We'll also run a series of speed tests over a few days and nights so you get an idea of what kind of connection speeds the VPN is capable of.