How we test, review, and rate products on Tom's Guide

Water cooling test
(Image credit: Future)

Our editorial team rates products with two questions in mind: Is this a good choice for readers, and if so, who should buy it? We'll tell you whether an alternative is better or worse, and in what ways. We also find out what owners of these products are saying, such as by analyzing user reviews, to further inform your next purchase.

Our reviewers spend quality time using each product to determine how well it works for its target market. We'll go jogging with a fitness tracker, play the latest titles with a gaming keyboard or browse the web with several tabs open on a Chromebook.

Depending on the product category, we also run a bevy of benchmarks and real-world tests, many of which we've developed in-house. For instance, our smartphone and laptop battery test surfs the web (over a wireless network or Wi-Fi, respectively), just as you would if you were using these devices at home or on the go. Our TV tests go even further, looking at everything from the color output and accuracy to the response times of the set.

What our ratings mean

On Tom's Guide, all products are rated on a scale of 1 to 5, where higher is better. Products may also receive an Editors’ Choice award, which marks them as best-in-class, or a Recommended award, which means that they're among our favorites.

The ratings are as follows; anything rated 2.5 or below is not recommended:

1 star - Very poor and among worst products we’ve tested
2 stars - Poor and not recommended
2.5 stars - Below average and not recommended
3 stars - Good but there are better options
3.5 stars - Very good
4 stars - Excellent and recommended
4.5 stars - Superb and among best in class highly recommended
5 stars - Best of the best and close to perfect

Special awards

In addition to its overall rating, Tom's Guide may also give a product a specific award.  Here's what they mean:

Editor's Choice: One of the best products we've tested in a given category. It stands out among the competition for its features or performance, regardless of price.

Best Value: This award is given to a product that has the best combination of price and features. While it may not boast all the bells and whistles, it still offers a robust selection at a very competitive price. 

Recommended: This award is given to products that are highly rated — typically 4 stars and up — but don't quite rise to the level of an Editor's Choice.

Hands-on reviews

In some cases, Tom's Guide may receive a product early, or may not be able to perform our full suite of benchmark tests. In those instances, we may opt to publish a "hands-on review," which is an unrated, first look at a device, based on a brief amount of time with the product.

Once we've had more time with the product, and had a chance to run our own tests, a hands-on review will be turned into a fully rated review. 

How we test

Tom's Guide tests a range of products, from TVs to electric scooters to smartphones to appliances. Depending on the category, a product will be subjected to an array of different tests. These may include in-lab benchmarks, but all are tested in real-world scenarios. 

When reviewing a product, we look at what the manufacturer claims and, to the best of our ability, we test the accuracy of those claims. We also evaluate a product on its design, ease of use, and features relative to its competition. We also factor in the price of the product to see how much of a value it offers.

For more details about how we test specific products, please refer to the guides below.

For more about Tom's Guide, what we do and who we are, please check out our About Us page.

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  • FloraNutbug
    Hi, I find your reviews very interesting and informative. However, when it comes to phone reviews, I would like you to assess some other aspects that are very important to me in my choice of smart phone. e.g.
    GPS ability - I had a flagship phone some years back that was terrific in every respect, except it kept getting lost, therefore was terrible to use for navigation (driving or walking).
    Sound quality during calls - surprisingly, some phones have very poor quality or volume for calls or stupidly placed speakers.
    eSIM ability - this could be a deal breaker for anyone who travels out of their home carrier region regularly.
    Ability to load video onto the device so it can play in airplane mode - for use on airplanes, and also I always have my fitness videos to bring with me to the hotel gym on trips!In some, but not all of your reviews, I see Tom's Guide mentions the updates/security patch duration, but this should be a key for all reviews. If every review pointed out that 2 years is rubbish, then the manufacturers would be forced into providing better support. In the era where banking, email and other high risk processing is occurring through your phone, it is critical that security patches are available for a reasonable duration.
    This was one reason that I avoided Xiaomi and chose OnePlus on my recent order for a replacement phone.
    Reply