Google Maps just got a huge accessibility upgrade — what you need to know

Google Maps logo on smartphone with Google Maps logo in background
(Image credit: Getty Images)

Google Maps’ next update will include reports regarding accessibility issues at public transit stations, making it much easier to plan your journey. 

Initially reported by CNET, it appears that Google Maps has released a new update focusing on keeping users updated with potential accessibility disruptions, such as malfunctioning elevators or escalators. So far, the update is available on iOS, Android and desktop platforms. However, it is only available in New York, Paris, Seattle, Boston, Budapest and Brisbane at the time of writing. 

Accessing the accessibility alerts is relatively simple. However, you will first need to be sure that you have wheelchair accessibility routes turned on as a preference. To do this, enter your destination into Google Maps, then tap the three dots in the upper right corner. This will bring up a new sub-menu where you will need to press options, and then scroll down to wheelchair accessible.

How to turn on wheelchair accessibility preference

(Image credit: Future)

When this is done, you will begin to see the alert next to any route option, which you can then select to get more information about the nature of the issue. The benefit this brings is massive as it will make it much easier to plan the journey out and know what the exact fault is at a destination and if users will need to plan around it. Hopefully, this will make travel much less stressful for anyone with physical disabilities.

Google Maps has seen some major changes recently with a new redesign that scraps the fullscreen menus and replaces them with a sheet-based layout. There are also changes to the navigational menu, with the app cutting down on the number buttons at the top of the screen. There are more changes than just visual, with the addition of Screen Reader support that allows you to use your phone's camera to scan the surrounding environment, at which point Google offers audible feedback on what’s there. 

Google Maps is easily the most popular app for navigation currently available, with millions of people using it to plan their journeys. The introduction of new features that aim to make travel as easy as possible for the majority of people is one that we should praise. Hopefully, such features will soon come to other countries as well.  On that note, if you are planning a last-minute summer trip, then we have 9 Google Maps tips that might help and 9 hidden Google Map features that everyone should know about. 

More from Tom's Guide

Category
Arrow
Arrow
Back to Mobile Cell Phones
Brand
Arrow
Storage Size
Arrow
Colour
Arrow
Condition
Arrow
Price
Arrow
Any Price
Showing 10 of 97 deals
Filters
Arrow
Our Review
1
Apple iPhone 15 Pro Max 256GB
Verizon
(256GB 12GB RAM)
Our Review
2
SAMSUNG Galaxy S24 Ultra Dual...
Amazon
Our Review
3
Samsung Galaxy S24 Ultra 512...
Samsung
(512GB)
Our Review
4
OnePlus - 12 512GB (Unlocked)...
Best Buy
Our Review
5
Apple iPhone 15 Pro Max 512GB
Visible
(128GB)
Our Review
6
Pixel 8 Pro Bay 128GB...
Google Store NA
(256GB Blue)
Our Review
7
iPhone 15 Pro Max 256GB (with...
Straight Talk
(Blue)
Our Review
8
Apple iPhone 15 Pro Max 256GB...
Total Wireless
Our Review
9
Google Pixel 8 Pro - 128 GB
AT&T Mobility
Low Stock
(Blue)
Our Review
10
Samsung Galaxy S24 Ultra 5G...
Walmart
Show more
TOPICS
Josh Render
Staff Writer

Josh is a staff writer for Tom's Guide and is based in the UK. He has worked for several publications but now works primarily on mobile phones. Outside of phones, he has a passion for video games, novels, and Warhammer. 

Read more
Google Maps logo on smartphone with Google Maps logo in background
Google Maps can help you find accessible locations — here’s how
How to tour the Super Bowl stadium virtually with Google Maps
Google Maps is adding this new feature for millions of drivers to make your ride safer
Samsung Galaxy S25 lineup
Google Maps just added support for Galaxy S25’s best feature
Google Maps
Google Maps just got a huge iPhone-inspired upgrade with Android 16 beta — here's how it works
Google Maps app icon on iPhone
Google Maps has 3D Map navigation — here’s how to activate it
Apple maps logo on iPhone screen
I avoided Apple Maps for trip planning — but these iOS 18 features are changing my mind
Latest in Google Phones
Google Pixel 9 with Amazon Spring Sale deal tag
The Google Pixel 9 is at its lowest price ever for Amazon Spring Sale — 30% off now
back of Iris Pixel 9a
The Google Pixel 9a is lacking one of the Pixel 9’s best safety features — here’s what we know
Google Pixel 9a with thumbs up and thumbs down icons
Google Pixel 9a — 5 reasons to buy and 3 reasons to skip
Pixel 9 Pro XL held in the hand with price drop badge.
Not a typo! This epic deal makes the flagship Pixel 9 Pro XL the same price as the budget Pixel 9a
Google Pixel 9a hands-on.
Pixel 9a’s on-device AI isn’t as good as the Pixel 9 — here’s what’s different
Google Pixel 9 Pro deal
Forget Pixel 9a — get the Google Pixel 9 Pro for $250 off at Best Buy right now
Latest in News
Nintendo Switch 2
Nintendo Switch 2 tipster may have just leaked release month and launch plans
Disney Plus logo
Disney Plus upgrade just fixed one of my biggest problems with the home page
Tom Hiddleston as Robert Laing in "High Rise" now streaming on Netflix
5 best Netflix movies in March you haven't watched yet
iPhone 16 with Apple Intelligence logo for iOS 18.1
iOS 18.4: All the newest Apple Intelligence features coming to your iPhone
Maria Debska in "Just One Look" now streaming on Netflix
3 best Netflix shows in March you haven't watched yet
Split image featuring the Galaxy S25 Edge (left) and Galaxy S25 Ultra (right)
Samsung Galaxy S25 Edge just tipped for two Galaxy S25 Ultra-level features