I’ve driven more than 1,000 miles in Teslas — and I’ll never buy one

 An all electric Tesla Model 3 in white on cement road with trees in background on sunny day.
(Image credit: Shutterstock)

Tesla kicked off the modern electric car race in large parts of the world, and more than a decade later it’s still king of the business — in terms of both sales and general desirability. Not only is Tesla the in vogue car brand, but some of its cars are the longest range electric cars on the market. It's not hard to see why some people would say Tesla makes the best electric cars.

I’ve driven a little over 1,000 miles in Teslas for work and pleasure, and my feelings about the cars are best described as ambivalence. I can see the appeal of a Tesla, certainly where range and charging are concerned, but there’s no way I’d actually buy one for myself. Here's why.

My beef is with Tesla, not electric cars as a whole

Tesla Model Y on road

(Image credit: Tesla)

There are plenty of reasons why I have a personal dislike for Tesla’s cars, but I should make it clear that I don’t particularly like the cars themselves. Whatever Elon Musk gets up to in his spare time, or whatever criticism is levelled at Tesla’s build quality, they are little more than footnotes on the list of reasons why I never want a Tesla to call my own.

My disapproval of the cars goes a little deeper than what you can read in a headline, or a comment on a Reddit forum. It all stems from the fact Tesla offers a very different kind of experience to other electric cars and, frankly, it doesn’t feel like a particularly good one. Not to me, at any rate, because I know there are thousands of people out there who feel differently.  

It’s also not a criticism about electric cars. While the cost of recharging has risen quite a bit over the past several weeks, and gasoline prices have taken a dip since the summer, I much prefer being able to plug in than fill up. Not to mention the fact that my car is pretty spacious for its size, offers instant torque for speedy getaways and a one-pedal driving mode.

Tesla Model 3 parked in charging station

(Image credit: Tom's Guide)

There’s also the fact that I’m not burning fuel and leaving a trail of pollution in my wake, and that the car drives incredibly quietly. Frankly the quieter the cars, the better. I live near some very busy roads, and the noise some cars come out with really get on my nerves — especially in summer when my windows are open

My Nissan Leaf is not without its problems, and I’ve spoken about them at length in the past. I have very few regrets after buying the car, but I wouldn't go out of my way to buy another should that situation ever arise. Should this ever be the case, a Tesla would likewise be right near the bottom of my wish list.

Extreme minimalism is a deal breaker 

Tesla Model 3 front seat interior

(Image credit: Tom's Guide)

My biggest problem with the Tesla design is the extreme minimalism that’s employed throughout the cabin. In the Model 3 and Model Y, this means virtually everything is condensed into a single central touchscreen. In fact, there are only a handful of features that don’t employ the touchscreen in some way, and those are relegated to a few levers and dials around the steering column. 

The thing that always baffles me most is that Tesla’s two cheapest cars don’t have a dedicated driver display or gauge cluster behind the steering wheel. Instead if you want something as simple, and important, as your current speed, you need to glance over at the central display. The Model S and Model X do have a driver display, but the trade-off is that they come with a steering yoke instead of a traditional steering wheel. 

tesla model y interior

(Image credit: Tom Pritchard/Tom's Guide)

However, having never driven with a Tesla yoke, I can’t say how much better or worse an experience this might be. I certainly don’t like the idea, though, especially since the levers have now been replaced with touch controls on the front of the yoke.

The overreliance on the touchscreen is my biggest issue. Not only because of the lack of tactile feedback, ensuring you can’t use the smooth and glossy device without looking, but also because any fault in the screen will render your car completely useless. My Leaf’s infotainment display died recently, taking a bunch of useful car functions with it. But a functional driver display meant I could still drive around safely, and know how fast I was going.

Had this happened in a Tesla, and the car would have essentially been completely out of commission. There had been some speculation that this design was implemented starting with the Model 3, in anticipation that Autopilot would do most of the driving work. However, like all the times Elon Musk has broken various promises, things didn’t exactly play out the way people suspected.

Tesla Model 3 dash display

(Image credit: Tom's Guide)

A speedometer behind the steering wheel (or projected onto the windshield) only requires a quick split second check. Keeping that speedometer in a central display, meanwhile, takes slightly longer and could prove to be a hazard while driving.

The Model S and Model X may not have this issue, but with prices ranging from $104,990 to $138,990 it means they are well out of ordinary peoples’ price ranges. Such simple features should not be restricted to the people that can afford to overpay for them.

It’s also the little things and unnecessary changes 

The touchscreen-heavy controls aren’t the only change that puts me off driving a Tesla full time. Tesla has made a lot of smaller changes to its cars that have always come across as both totally unnecessary and kind of irritating.

tesla key card unlock system

(Image credit: Tesla)

The locking system is the main one. The car itself comes with a key card which needs to physically touch the car to lock or unlock, which I find incredibly inconvenient. The Tesla app offers an automatic proximity lock, which operates via Bluetooth and is a pretty cool concept — albeit not one that I actually trust too much. You can get a fob with clickable buttons, but that costs an additional $175

I much prefer the option to control my car’s locks myself, either unlocking from a distance or ensuring the doors are locked as soon as it leaves my line of sight — without having to pay an additional $175 for the privilege of using a function most cars offer by default.

I feel similarly about opening the doors. I’m quite partial to the Tesla’s flush door handles, and how they don’t have to pop-out mechanically — which means fewer points of failure. But instead of a traditional door handle, Tesla opted for an electronic button-centric door mechanism, alongside a physical handle that has to be there in case of an emergency.

Tesla Model 3 power window controls

The Tesla's door button and emergency handle (Image credit: Tom's Guide)

It’s a system that has always felt, to me at least, like a case of overengineering a mechanism for the sake of it rather than for any productive purpose. Tesla fans have tried to explain it’s all down to the frameless design, which requires the windows to lower slightly when the door opens. But maybe, just maybe, if your design can’t accommodate a standard mechanism for something as simple as a door, then your design needs to be reworked.

I understand that stubbornly sticking to a system because of how it’s always been done is a perfect recipe for stagnation. Advancement requires challenging the status quo, after all. But at the same time we don’t need change for change's sake. Don’t just make something different, make it better. And a door-opening system that needs to be explained to everyone that uses the car is the opposite of better.

The same goes for the turn signals, which are softer and lack the mechanical clickiness of rival cars. Making things quieter is no bad thing, but that soft mechanism isn’t nearly as precise. Considering the turn signals don’t always disengage automatically, it means you have to make a conscious effort to ensure other drivers know what you’re doing — which means less attention paid to the road ahead.

The recent Tesla Holiday Update promises to help rectify this, but the fact is that it shouldn't have needed fixing in the first place.

Tesla Model 3 dash display

(Image credit: Tom's Guide)

Other issues I have relate to lack of support for Android Auto and Apple CarPlay, which all but forces you to pay for Tesla's Premium Connectivity package to access features other cars can pull from your phone. Similarly, the Tesla system is filled with stuff that you don’t need. That ranges from gimmicks like karaoke mode and gaming, to totally useless features like fart mode and turning your map into the surface of Mars.

Oh and, in my experience, the soundproofing is just awful. This came to a head during my recent vacation, when I spent a solid 10 days inside a Tesla Model Y. Not only could I easily pick up music and sounds from the cars around me (primarily in traffic) some weird acoustic effects meant I was picking up music from vehicles a few cars back. It’s an issue I’ve never had in any other car, even older ones that have as much soundproofing as a paper bag.

On their own these things are minor annoyances, but combine them altogether and it creates an experience I’d prefer to avoid if I can help it.

Autopilot is nice, but it’s far from unique 

tesla autopilot

Note: Autopilot is not designed for hands-free use (Image credit: Future)

One of Tesla’s major selling points is Autopilot, an autonomous driver assistance system (ADAS) designed to let the car take on a bunch of the hard work driving can involve. One of the main things that sets it apart is that Basic Autopilot is standard on all Teslas, while additional features can be purchased as part of the Enhanced or Full Self Driving packages.

Other automakers don’t offer the same level of autonomy on their entry-level cars. Or at least they keep any auto-steering features locked behind a paywall, even if cheaper models have adaptive cruise control. This either means ADAS is exclusive to more expensive model trims, or has to be purchased as an optional extra or as some kind of technology pack.

Autopilot may be more prevalent than its rivals, and updates are highly publicized as a result — especially for the Full Self Driving beta. But Autopilot as a whole isn’t particularly unique. Tesla may be a little bit ahead of other ADAS systems, but a lot of the basic Autopilot features are quite widely available.

Tesla Autopilot

(Image credit: Tesla)

Unfortunately Tesla Autopilot is not a true level 5 autonomous car, despite what the term, “Full Self Driving” may suggest. Tesla has had to admit that multiple times, after accusations that the FSD marketing is deliberately mislead (something Tesla has always strongly denied).

If your car still can’t drive you from point to point by itself, and needs a human driver, I’d argue that you don’t necessarily need the most cutting edge ADAS technology and features. I certainly wouldn’t go out of my way to purchase a Tesla on Autopilot’s merits alone, certainly not combined with all the other issues I have with the cars.

Different cars and different automakers will offer a variety of features and systems, with differing levels of quality and ability. But as long as it can handle the basics, and stay in the center of the lane without driving into the car in front, I’ll be pretty happy. And it just so happens there are a bunch of electric cars on the market with that kind of prowess.

Tesla has some positive traits — just not enough

Tesla Model 3 parked in charging station

(Image credit: Tom's Guide)

It’d be foolish to say that Teslas are all bad, because that’s objectively not true. Despite the problems people, myself included, may have, the company has managed to do a great deal. Tesla offers a range of electric cars that offer some of the longest range and fastest speeds on the electric car market. 

Similarly, its Supercharger network has coverage that other charging companies can only dream of right now — with consistently fast charging speeds to boot. The infinite customization options of the HVAC control screen is also a stroke of brilliance I wish other cars would adopt.

And yet, for me, the good stuff is seriously outweighed by the bad. Sure, a Tesla Model 3 may be able to drive up to 358 miles, and regain up to 175 miles in 15 minutes. But it doesn’t change the fact that I genuinely dislike the driving experience. I’d much rather stick to a car with slightly less range and charging convenience if it means I don’t actively dislike being behind the wheel. Until then my driveway will remain a Tesla-free zone.

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Tom Pritchard
UK Phones Editor

Tom is the Tom's Guide's UK Phones Editor, tackling the latest smartphone news and vocally expressing his opinions about upcoming features or changes. It's long way from his days as editor of Gizmodo UK, when pretty much everything was on the table. He’s usually found trying to squeeze another giant Lego set onto the shelf, draining very large cups of coffee, or complaining about how terrible his Smart TV is.

  • Morw
    You mention noise pollution. That low speed Tesla siren warble is annoying in the neighborhood. Sounds like a bombing warning siren at first thought and you can hear it blocks away. Normal cars are much quieter in this residential area. Much. Quieter.
    Reply
  • fhqwhgus
    I have a Model Y. The stereo is nice. The safety features are great. It's fun to drive, for sure.

    But I'll probably never buy another one and discourage anyone from buying Tesla's as well because these things are just so cheaply made!

    I haven't been plagued by the same release issues as other first-run Model Y owners. I paid for black paint, which does not have a clear coat. This car gets scratches from everything. I literally scratched the paint with a cardboard box. For a car that's made to be "off road" (which Tesla sells the idea will an "off road" mode,) it's not meant to hold up against real world wear and tear whatsoever. Oh, and the side panels of the vehicle are molded white plastic. My apartment is gated, the gates recently malfunctioned and hit the side of my car, scraped the paint completely off a small section of the door and it's just white plastic under the cheap (but expensive) paint.

    However, I did have a catastrophic failure with the HVAC and it had to be replaced within 2 years of owning my Y. It was covered by warranty, but it shows how shoddy the parts are. Without the warranty, I wouldn't own this thing. Tesla is on par with Apple as far as marketing and trying to be innovative, but still using the cheapest and the most cheaply-made parts.

    I don't mind the screen, myself, but it's clear that the software engineers don't actively drive the vehicles. The placement of important information is not good. They keep changing the layout, and it's not better.

    Also the defrost doesn't work as well as it should. Which is actually somewhat understandable since these cars can't function correctly in ice and snow, real winter conditions.

    I'm actually looking at Lucid Air as a company. Tesla's senior engineer left the company so years back and created the Lucid company. They're still as expense as the early Teslas, but when I'm ready to trade in my current vehicle, I'll be interested in seeing the differences between the cars in person...
    Reply
  • alankchan
    I've had a Model 3 since 2018 and I've not had any problems with it. In fact, Tesla replaced lots of stuff for free like the updated multimedia system board and rear camera harness as part of a recall with its mobile service. You wouldn't get that unless you're an actual owner. Updates over the air and not having to go into a dealer for repairs. They come to you. You can't beat the mobile service.

    What a luddite. I love the proximity lock. I never have to think about it. I just walk up to the car and get in. If you really want to bother locking and unlocking your car, I can through the app but why? The only one that I'd really change is the frunk. There should be a way to open it without opening the app but I get it, safety.

    And yeah, no binnacle is a cost cutting measure. Buy the Model S if you want a binnacle. Oh right, probably can't afford it anyway.

    Why is Tom's guide reviewing cars? This person is clearly not a car reviewer. They seem to have a very limited experience with cars. Mostly low-end models. Tesla's are not unique in having rimless windows. Most luxury and convertible vehicles have them like Audi Q8, Audi TT, Mercedes-Benz CLA, Porsche 996 and more. Even some more pedestrian cars like the Volkswagen CC, Mini Cooper, Subaru WRX. Nothing new or overengineered. It's just an aesthetic choice. It's supposed to be luxurious.

    Clearly, convenience and "luxury" features are not something this nerd is ever going to be interested in. Sounds like someone is bitter that they're poor and is waiting for the low-end 2024 Tesla model. Well, more likely 2025 given Elon's track record. Or 2026 because Twitter is tanking Elon's game. Give it time, young one. The cost will come down. Nevermind, you'll just have to be very, very patient. Elon is in a death spiral.
    Reply
  • Aaron Hall
    It took 8 paragraphs to get to the point. There is an old newspaper saying, "don't bury the lead." Perhaps future articles could begin with the main point and elaborate from there.
    Reply
  • S Al
    I've owned a Model S since 2014 and I could NOT agree more with the article though the author took his sweet time getting to the point.

    As I was looking to replace my Model S, it was great to see the developments being made in FSD but in practical use it wasn't as impressive as I hoped. On the other hand EVERY single other update to the vehicle was seemingly done not to make life easier for the driver, but to either cut cost or go the "minimalist" route... (I guess I too embraced the minimalist route when I moved into my first apartment and all I had was a mattress).

    I tested and bought the Mercedes EQS and I will tell you I have never been more happy driving. It feels like you are in a private cocoon of silence, the seats are incredibly comfortable.. etc etc. Tesla had an opportunity to embrace the luxury aspect of vehicles but for whatever reason it absolutely abandoned the concept of luxury thinking speed meant everything. It does not. Lucid is a little better but it also didn't come close to the EQS.

    I hope Tesla succeeds.. but they are going to have to either crack FSD soon and turn these cars into robotaxis or they are going to have to reverse some of these decisions and especially work on sound isolation and driver comfort.
    Reply
  • Kevinloomis
    Great article! I have a model 3 and the author is mostly fair and accurate. I love my tesla, but it's not for everyone. If you love conventional cars, you'll most likely will hate a tesla.

    What he calls negatives, I call positives. Both of us are right. A car is a personal experience for each driver.

    Finally a negative article which is fair. Well done!
    Reply
  • meeplefeet
    admin said:
    I've spent a long time behind the wheel of Teslas, and its really made me dislike the cars

    I’ve driven more than 1,000 miles in Teslas — and I’ll never buy one : Read more

    Why is it that the articles which complain the loudest about the touchscreen, and having to look away, NEVER seem to mention the voice controls? Did you at least try them, in your 1000 miles of driving experience? Yes, a voice command will not tell you what speed you are going in the event that your display is out (more's the pity, because it could). But a great deal of the display options can easily be set by voice commands (including defog, defrost, temperature, windshield wiper speed, and more) which obviates the need to take your eyes off the road. In fact it baffles me why they have not enabled more voice commands. Your criticisms are quite fair being that their subjectivity is mainly grounded in fact, but by omitting voice controls you've not told whole story with regard to why fewer tactile controls might make sense in this context.
    Reply
  • Twobntouch
    Clearly you never drove a Model 3 Performance and felt what 0-60 in 3 seconds feels like. Especially considering there isn’t another car on the road that can do the same that is cheaper than TWO Model 3 performances. Once you test that, you’ll revisit this article and probably delete it. But then again you drive a Leaf so that explains everything.
    Reply
  • PopeFrancis
    I drove a tesla for a few months, definitely fun to drive. Honestly all I want is a stereo, bluetooth, aux port, air conditioning and power windows. I like to have dials and buttons. I find the screens to be a distraction.

    I just want to drive, I don't need much.

    FYI... Currently driving a lexus IS, not as fun to drive as the tesla, but it has dials and buttons lol
    Reply
  • Aldrinji
    There seemed to be something fishy about this article so I checked out this authors twitter profile which says “I don’t use twitter any more”. The author seems to have an axe to grind with Elon Musk. It’s irresponsible for any reputable information source to allow a contributor to provide an opinion on a product when they have a personal bias against the people behind it. These people use a platform that is not theirs to attempt to demonetize people and companies they disagree with. Wake up Tom’s Hardware. Your articles need to be independently peer reviewed before they are published.
    Reply