Snapchat back online after massive outage — but some users still having problems
Users weren't able to access their Snapchat accounts or send messages, with some reporting the service is still spotty
It's now looking like Snapchat is slowly coming back online, with users reporting that they can now send full Snapchat messages.
However, some have said the service is still spotty, but our own Henry T. Casey reports Snapchat is working for him. But our staffer Millie Davis-Williams, who's based in the U.K. has reported that Snapchat messages are still not sending for her.
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Earlier today a lot of Snapchat users were reporting issues with the service. Down Detector reported problems across the U.S. and U.K., and users took to Twitter to express their frustration about being locked out of their accounts.
The Snapchat Support account tweeted that they are aware of the issues, confirming that something was definitely happening. However now that service to be slowly resuming, it means Snapchat was only down for a few hours.
We’re aware that some Snapchatters are having issues using the app right now - hang tight, we’re looking into it!October 13, 2021
The login issues didn't affecting everyone, however, since Tom's Guide Editor in Chief Marc McLaren was able to access his account without issue. However people hadn't been kicked out of their account by the outage found that they weren't able to refresh the app or send any messages.
During the outage people naturally took to Twitter to vent their frustrations, or make fun of the entire situation. Because Snapchat being down is far from a rare occurrence.
Snapchat down again : the only ones who never disappointed me #snapchatdown pic.twitter.com/bSn8fXeXLTOctober 13, 2021
me going back and forth to snap and twitter to check if snapchat is still down pic.twitter.com/T6EZ6EOHT4October 13, 2021
me rn turning my wifi on and off trying to use snapchat 😭 pic.twitter.com/j8a9w30pTkOctober 13, 2021
me logging out of snapchat because I think it just needs refreshing to find out it’s actually down and now not being able to log back in #snapchatdown pic.twitter.com/6L0d3ymzdCOctober 13, 2021
People moving to twitter seeing snapchat is down #snapchatdown pic.twitter.com/yPPktxx8LROctober 13, 2021
at least snapchat is down... was starting to think she was just ignoring me #snapchatdown pic.twitter.com/ukwqHnx7ooOctober 13, 2021
A lot of people were also fairly concerned that they'd end up losing their streaks because Snapchat went down.
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#snapchatdown people with streaks rn: pic.twitter.com/x0qXu0BAHuOctober 13, 2021
at least snapchat is down... was starting to think she was just ignoring me #snapchatdown pic.twitter.com/ukwqHnx7ooOctober 13, 2021
if i lose my streaks because snapchat is down, im sueing /j #snapchatdown pic.twitter.com/ozj9zJT1WAOctober 13, 2021
Bro with Snapchat being down I better not lose my streaks cause if I do I will literally cry. I have one that is 1,174 days. #snapchatdown pic.twitter.com/TaDZwUCzvcOctober 13, 2021
#Snapchat: something went wrong please try again laterPeople with 400 day streaks:#Snapchat #snapchatdown pic.twitter.com/lLIuGLVStBOctober 13, 2021
#snapchatdown people with streaks rn: pic.twitter.com/x0qXu0BAHuOctober 13, 2021
However because Snapchat service is now being restored, it looks like those people didn't have anything to worry about. After all you've got a 24 hour period to maintain your streak.
But let's just hope that we don't have to talk about this problem again for a while.
Tom is the Tom's Guide's UK Phones Editor, tackling the latest smartphone news and vocally expressing his opinions about upcoming features or changes. It's long way from his days as editor of Gizmodo UK, when pretty much everything was on the table. He’s usually found trying to squeeze another giant Lego set onto the shelf, draining very large cups of coffee, or complaining about how terrible his Smart TV is.