Samsung Galaxy Note 20 Ultra already has a big camera problem

Samsung Galaxy Note 20 Ultra camera bump
(Image credit: Future)

Some Samsung Galaxy Note 20 Ultra users are reporting on community forums that their brand new, big-screen smartphones have what appears to be a camera housing issue.

Before you have Samsung Galaxy S20 Ultra auto-focusing déjà vu, these reports (via SamMobile) reveal a possible manufacturing problem with new phablet's camera array. Included pictures show dust and condensation collecting beneath the housing's glass.

(Image credit: Samsung Community)

According to SamMobile, there are over one hundred related reports on Samsung's South Korean community forum. We've only been able to locate a few posts under the Note 20 category, like this and this. However, all seem to show the same defect — a narrow gap between the exterior camera glass and body of the smartphone.

These reports, as far as we know, are limited to select users in South Korea. We've reached out to Samsung in the U.S. for comment.

For what it's worth, we haven't experienced such issues with the Samsung Galaxy Note 20 Ultra model we reviewed. In fact, well-performing camera assets like a powerful 50x zoom camera and laser autofocus helped earn the 6.9-inch phablet a spot on our best phones ranking.

Kate Kozuch

Kate Kozuch is the managing editor of social and video at Tom’s Guide. She writes about smartwatches, TVs, audio devices, and some cooking appliances, too. Kate appears on Fox News to talk tech trends and runs the Tom's Guide TikTok account, which you should be following if you don't already. When she’s not filming tech videos, you can find her taking up a new sport, mastering the NYT Crossword or channeling her inner celebrity chef.

Latest in Samsung Phones
Samsung Galaxy S25 Edge next to Galaxy S25 Plus
Samsung Galaxy S25 Edge vs. Galaxy S25 Plus: Everything we know so far
Showing the front of a Galaxy S25 Ultra held in hand
One UI 7 will arrive late for US Samsung users — here’s when it’ll launch for you
samsung galaxy s25 edge mockup at galaxy unpacked
Galaxy S25 Edge is overhyped — I want Samsung to make this phone thinner instead
Samsung Galaxy S23 Ultra
Older Samsung phones are finally getting One UI 7 — here's all the devices
The iPhone 16 Pro Max (L) and Samsung Galaxy S25 Ultra rear cameras
I took 200 macro photos with Samsung Galaxy S25 Ultra vs. iPhone 16 Pro — here's the winner
Try Galaxy home screen on iPhone 16 Pro Max
You can now try Samsung's latest One UI 7 software on your iPhone — here's how
Latest in News
Rendered images of rumored foldable iPhone.
Foldable iPhone report just revealed key details — here's what we know
NYTimes Connections
NYT Connections today hints and answers — Saturday, March 23 (#651)
NYT Strands on a cellphone
NYT Strands today — hints, spangram and answers for game #385 (Sunday, March 23 2025)
Nintendo Switch 2
Nintendo Switch 2 rumored specs — here’s what we know so far
iPhone 17 Pro render
iPhone 17 Pro — 7 biggest rumored upgrades
CAD renderings of the Google Pixel 10 Pro XL
Pixel 10 leak could be good news for all Android phones