X was down — here's what happened during the massive outage

That's a big spike!

Users are reporting either just seeing the loading logo screen or an empty X feed. From seeing that Down Detector is up, at least we know it's not a Cloudflare issue — this is X/Twitter.

What I'm seeing

When trying to load X/Twitter myself, what I'm seeing is no posts. Today's news and trending tab is there, but the content itself does not load.

UK is experiencing the outages too

While the spike isn't as big as the one seen in the U.S., this (and my own testing here in U.K.) is evidence enough that X is down globally.

This is widespread

The regional heat map is going to focus on highly populated cities of course, but it's an indication that this is definitely a problem more central to X itself.

No, Cloudflare (and AWS) are not down

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Down Detector is a crowdsourced place of reporting outages, and oftentimes when a big social network goes down, you'll find users turning to cloud storage/web hosting services and reporting them as down.

That's not the case here, as Cloudflare is not down, and AWS is not experiencing issues.

Signs of optimism?

Outage reports have begun to dip. Don't get me wrong, it's still over 28,000 on Down Detector, but still!

One quick test and the home page feed is still not loading for me.

Why is X.com down right now?

So why are people getting error messages or home feeds not loading? There are some theories, but nothing confirmed yet.

• Cloudflare: There were elevated reports earlier today, but Cloudflare's service status is issued as fixed, so it's not likely this.
• Broken API: We can see the "shell" of the app (logo and navigation bar), but no content. This could point to a broken API.

Whatever it may be, we won't know until it's back up, as the X Support account is trapped inside the broken app.

Could it be over?

The outage reports are dropping sharply now, but it's still not loading for me. Let's see whether it's been fixed!

BREAKING: X.com is loading for me

Both on the website and app, X.com has started loading its homepage feed for me and others on the team have tested and confirmed as much.

We're live on the X app!

As outage reports trickle down to 2,412 on Down Detector, the app is now loading!

X.com is LIVE again

X.com content is loading again on the homepage feed and outage reports have dropped from it's peak of nearly 50,000 to below 1,000. We're trying to chase down the cause of it, but it's officially over as of now.