iOS 14.5 app tracking option grayed out? Apple just explained why

iOS 14.5 ad tracking features
(Image credit: Tom's Guide)

The iOS 14.5 update released this week adds the ability to stop apps from tracking you. But this centerpiece addition to Apple's iPhone software isn't available for all users, with some reporting that the option has been grayed out.

Apple removed some of the mystery to why this feature isn't available to everyone by posting a support document detailing the ins and outs of the App Tracking Transparency feature added to iOS 14.5.

Let's back up for a second in case you're unfamiliar with Apple's efforts to bolster the privacy features for iPhone users. One of the ways Apple tries to do that in iOS 14.5 is with App Tracking Transparency, which lets gives you more granular control over which apps are able to track your activities.

By digging into the Privacy menu of the Settings app, you can toggle a button to remove the ability of apps to ask your permission to track you. There are also controls for individual apps. (Our guide on how to stop apps from tracking you in iOS 14.5 walks you through how to use the feature.)

At least, that's the theory. Some people who upgraded to iOS 14.5 reported that the option for turning off the Allow Apps to Request to Track setting had been grayed out, preventing them from using App Tracking Transparency. At the time, there was no explanation why that feature had been disabled for some users and not others.

iOS14.5 App Tracking Transparency

(Image credit: 9to5Mac)

Apple has since filled in the gaps. Its App Tracking Transparency support document notes that "in some circumstances, the 'Allow Apps to Request to Track' setting is disabled." The three specific instances Apple cites are:

  • Users with child accounts signed in with their Apple ID
  • Users who have their Apple ID managed by a school or other educational institution or have a configuration profile that limits tracking
  • Anyone who's set up an Apple ID in the last three days

In these instances, Apple says, apps that request to track your system advertising identifier, or IDFA, are denied. If your account or device status changes and you enable the Allow Apps to Ask to Track setting, you'll get a prompt the first time an app requests to track your IDFA.

In recent years, Apple has made a big push into privacy, touting it as a differentiating factor with its products and making it the centerpiece of several TV ads for the iPhone. iOS 14.5 marks Apple's biggest step yet into given iPhone and iPad users greater control over what information they choose to share with app makers.

Philip Michaels

Philip Michaels is a Managing Editor at Tom's Guide. He's been covering personal technology since 1999 and was in the building when Steve Jobs showed off the iPhone for the first time. He's been evaluating smartphones since that first iPhone debuted in 2007, and he's been following phone carriers and smartphone plans since 2015. He has strong opinions about Apple, the Oakland Athletics, old movies and proper butchery techniques. Follow him at @PhilipMichaels.

Read more
Apple Intelligence logo on iPhone
iOS 18.3 switches on Apple Intelligence without asking — here’s how to turn it off
iPhone 16 next to Starlink satellite
Online conspiracies say Starlink is being shoved on your iPhone with iOS 18.3 — here's the truth
Natural language search on an iPhone 15 Pro running iOS 18.1
Apple’s new photo feature in iOS 18 is sending data to its servers — how to turn it off
Apple iPhone 16 held in the hand.
Just got a new iPhone 16? Try these 10 features first
The Action button settings in iOS 18.4 with a Visual Intelligence shortcut for the iPhone 15 Pro
iOS 18.4 adds a crucial Apple Intelligence feature to the iPhone 15 Pro — and it makes your phone more powerful
Advanced Data Protection in iCloud
Apple forced to kill popular security feature in the UK — here's what's happening
Latest in iPhones
An image of an iPhone screen showing the Safari app icon in the center
I got tired of Safari revealing my web searches in iOS 18.4 — this setting fixes that
iPhone Flip Concept
Foldable iPhone delays — there’s a bigger problem going on at Apple
iPhone 17 Air render
iPhone 17 Air — new survey could be bad news for Apple's super thin iPhone
Render of the alleged design of the iPhone 17 Pro
New iPhone 17 Pro dummy leak highlights redesigned camera and part glass body
Siri in iOS 18 on iPhone
Users complain that Siri can’t answer even the most basic questions — here’s what we know
iPhone 16 next to samsung galaxy watch 7 and bose wireless earbuds on a composite image
Apple's walled garden is crumbling — EU orders iOS to open up to third-party devices
Latest in News
Surface Laptop 7 from the front
Amazon just gave Surface Laptop 7 a 'frequently returned' label — here's what's going on
23andME box
23andMe has declared bankruptcy — here's how to delete your data now
half-life alyx
Latest Half-Life 3 rumors point to a 2025 release — and maybe pigs will fly
NFL Sunday Ticket logo for YouTube
NFL Sunday Ticket 2025 pricing revealed — and it's bad news
Ben Mendelsohn in Andor season 2
'Welcome to the Rebellion' — new ‘Andor’ season 2 trailer teases a darker edge
Russian flag with padlock smashing through glass
47 VPNs could be axed from Google Play Store following Russian demands