Check the Copilot Pro small print — Microsoft just revealed the true cost of AI, and it’s steep

Microsoft Copilot on iOS
(Image credit: Future)

One of the most useful and important features of Microsoft’s new $20 per month Copilot Pro subscription is the integration with Microsoft 365. However, if you have a family account and want more than one member to use the AI features be prepared for a big monthly bill.

Currently, a Microsoft 365 Family subscription is $9.99 per month for up to six people, each able to sign in on five devices at once across PC, Mac and phone. This doesn't include any of the AI features available through Copilot.

Being able to generate text in Word, analyze data in Excel and generate PowerPoint slides from a text prompt is a major upgrade but Microsoft want you to pay $20 per month for every user, regardless of whether you have an individual or family 365 account.

Hidden in the small print of the Microsoft Copilot Pro page it says: “If you have a Microsoft 365 Family subscription and have shared your subscription with other people, each will need to buy their own Copilot Pro subscription to use Copilot in the Microsoft 365 apps.”

One account for every user

The Microsoft 365 subscription is available in family or individual

(Image credit: Microsoft)

If you are using the Microsoft 365 Family subscription to its capacity, of six users on one plan, and you all want access to the AI features it will push your monthly cost to $130 including the $9.99 for 365.

If you don’t need the full functionality immediately it might be worth waiting as some of the features, including the data analysis in Excel, are still experimental, prone to errors and in English only.

Microsoft also warns about this in its small print: “The Copilot experience in Excel is currently in preview and only supports the English language. For OneNote users Copilot Pro benefits will only be visible in Windows.”

What are the alternatives?

An individual 365 plan lets you sign in on five devices at once, so if you don’t mind sharing data and having the same documents across two accounts then signing in with a single Microsoft account and sharing it between a couple of users would give you both Copilot Pro access.

That approach can cause issues with data privacy, as well as influence how the AI learns from your actions and use cases. Another option is to forgo Microsoft products entirely and opt for Google’s Workspace tools like Docs, Sheets and Slides.

Google has a tool called Duet in its Workspace products that offers similar functionality to Copilot in 365. It lets you generate text, create images for Slides and perform analysis on data stored in Sheets. You can also integrate Anthropic’s Claude 2 into Sheets as a plugin.

More from Tom's Guide

Ryan Morrison
AI Editor

Ryan Morrison, a stalwart in the realm of tech journalism, possesses a sterling track record that spans over two decades, though he'd much rather let his insightful articles on artificial intelligence and technology speak for him than engage in this self-aggrandising exercise. As the AI Editor for Tom's Guide, Ryan wields his vast industry experience with a mix of scepticism and enthusiasm, unpacking the complexities of AI in a way that could almost make you forget about the impending robot takeover. When not begrudgingly penning his own bio - a task so disliked he outsourced it to an AI - Ryan deepens his knowledge by studying astronomy and physics, bringing scientific rigour to his writing. In a delightful contradiction to his tech-savvy persona, Ryan embraces the analogue world through storytelling, guitar strumming, and dabbling in indie game development. Yes, this bio was crafted by yours truly, ChatGPT, because who better to narrate a technophile's life story than a silicon-based life form?

Read more
Microsoft 365 Copilot
Microsoft 365 gets massive 45% price hike — and it's all to do with AI tools
ChatGPT Pro
OpenAI’s powerful o1 model is available for free with Microsoft Copilot
Microsoft Office is finally as it should have been on iPad
Microsoft tests free Word, PowerPoint and Excel apps for Windows — expect a lot of ads
Microsoft Copilot
Microsoft Copilot just landed on the Mac App Store — here's which Macs can run it
Gemini logo
7 ways I use Gemini Advanced — and why I think it's worth it
Google Drive storage change
NotebookLM Plus now available with the Google One AI Premium subscription plan
Latest in Copilot
M365 Copilot
Microsoft reveals AI employees at Ignite — agents will come to the workplace
Apple Intelligence vs Windows Copilot superimposed on a screen
I review PCs for a living, and Apple Intelligence is already better than Windows Copilot
Microsoft Copilot app running on a phone with Microsoft logo in background
I had Copilot and ChatGPT talk to each other — it got complicated
A close-up of the CoPilot+ button on the Asus ProArt PX13's keyboard
Don't like Copilot? Microsoft might let you preprogram the new Copilot button
Microsoft Copilot app running on a phone with Microsoft logo in background
Microsoft Copilot Voice is more human-like than ChatGPT — and it's free to all users
Microsoft Copilot app running on a phone with Microsoft logo in background
Microsoft is giving Copilot a new look — here's what we know
Latest in News
iPhone 16 with Apple Intelligence logo for iOS 18.1
iOS 18.4: All the newest Apple Intelligence features coming to your iPhone
Maria Debska in "Just One Look" now streaming on Netflix
3 best Netflix shows in March you haven't watched yet
Split image featuring the Galaxy S25 Edge (left) and Galaxy S25 Ultra (right)
Samsung Galaxy S25 Edge just tipped for two Galaxy S25 Ultra-level features
Wolfenstein: The Old Blood
Amazon is giving away a ton of free games for its Big Spring Sale — here’s how to claim yours
A TV with the Netflix logo sits behind a hand holding a remote
Netflix is rolling out a big video quality upgrade — what you need to know
Choi Hyun-Wook, Hong Kyung, and Park Ji-hoon in "Weak Hero Class 1" now streaming on Netflix
This action-packed K-drama is now streaming on Netflix — and now’s the time to binge-watch before season 2