If you’re having trouble getting your DualSense to connect to your PS5 console, or it’s not functioning as expected, then you’ll want to know how to reset a PS5 controller. This simple method restores your PlayStation pad to its default factory settings.
Before committing to a full reset, be sure to try turning your PS5 controller on and off again, as you might be surprised how many issues this solution resolves. You can turn off a PS5 controller via the Accessories tab in the PS5 Control Center, just hold the PlayStation button in the center of the controller to access this system submenu.
If that’s not fixed your problem, or you can't get your controller to pair with a console, then we'll guide you through how to reset a PS5 controller down below.
How to reset PS5 controller
- Switch off the PS5 controller
- Place a paperclip into the small hole
- Hold the paper clip against the reset button
- Reconnect the controller to PS5 console
Read on to see detailed instructions for each step.
1. Switch off the PS5 controller
Before beginning the process of resetting your PS5 controller, ensure that your DualSense is switched off and disconnected from your console. Hold the PlayStation button for several seconds to turn off your PS5 controller.
2. Place a paperclip into the small hole
Locate the small hole on the back of the PS5 controller. It can be found to the right of the text reading “Sony”. Place a paperclip or SIM card removal tool into the hole.
You’ll hear a small click when the clip makes contact with the rest button inside the hole. Apply a small amount of force to press down the button.
3. Hold the paper clip against the reset button
Hold the paperclip or SIM card removal tool against the reset button for five seconds
4. Reconnect the controller to PS5 console
Your PS5 controller has now been reset. Reconnect the DualSense to your PS5 console using a USB-C cable and then press the PlayStation button to begin the syncing process.
And that's everything you need to know if you want to reset a PS5 controller. The process takes just a matter of minutes, and if you don't have a paperclip to hand, you can always use a similarly slender item with a pointy end. Being able to perform a reset can be a real help when your controller isn't connecting to your console.
And while we're on the subject of helpful PS5 tips and tricks, be sure to check out our guide to the 11 PS5 tips that everybody should know. If you want to get even more out of your PS5, we also have dedicated walkthroughs covering how to upgrade PS5 internal storage and how to connect PS4 controller to PS5. You might also want to know how to delete games on PS5 and how to use Remote Play on PS5.
