FAQs
How long does delivery take?
Delivery times vary based on location and product availability. Marks Electrical aims to deliver most items within 2-5 working days. Specific delivery estimates can be found on the product page or by contacting customer service.
Who are Marks Electrical?
Marks Electrical is an independent, UK-based retailer that specialises in home appliances and consumer electronics. The company started back in 1987 (originally from a garage in Leicester) and has grown into a major online retailer. While they are mostly online, they still have a showroom in Leicester and are well-known for running their own delivery service to get items to customers quickly.
Can orders be modified or cancelled after they have been placed?
Yes, orders can be modified or canceled before they have been dispatched. Customers should contact the customer service team as soon as possible to make any changes.
What is the Marks Electrical returns policy?
Marks Electrical offers a 14-day returns policy on most items. Products must be returned in their original condition and packaging. Certain items, such as personalized or custom-built products, may not be eligible for return.
Marks Electrical Saving Tips
Sign up for the newsletter: You'll get emails about exclusive deals and get a heads-up on upcoming sales. Plus, they may send you a discount code for your next purchase, which is perfect if you're buying a big-ticket item.
Check the Sales & Clearance section: Always check here. It's constantly updated with discounted appliances and electronics. You can find some real bargains on high-quality gear, especially on end-of-line models or items with too much stock.
Shop the seasonal sales: If it's not urgent, try to time your purchase for events like Black Friday, Cyber Monday, or the Boxing Day sales. This is when you'll find the heaviest discounts. It's smart to build a wishlist beforehand and watch the prices so you know a genuine deal when you see one.
Use the Price Match Guarantee: Marks Electrical is pretty good at this. If you find the same product cheaper at a competitor, contact their customer service. Have the competitor's price and a link to the product ready, and they'll sort it out.
How to Use Marks Electrical Vouchers
- Take a look at the latest Marks Electrical promo codes listed at the top of this page.
- Click "Get Code" next to the one you want to use.
- Your code will be revealed in a new tab, copy it for later.
- Head back to your old tab to arrive at the Marks Electrical website.
- Start shopping and add the items you want to buy to your basket as you go.
- When you're ready to order, click on your basket to proceed to the checkout.
- Look for the field marked "Enter Code Here" on the right-hand side and paste your code here.
- Click "Apply" and your order total should change to reflect your savings.
How we source voucher codes
The codes listed on each vouchers page on Tom’s Guide have been sourced by our dedicated vouchers team, who find the latest codes through the web and our relationships with retailers and affiliate networks. Each page is updated every few days to include up-to-date offers and ways to save, and our London-based commercial team uses our connections with retailers to source exclusive codes directly from some of the biggest brands on the market.
How we test voucher codes
Every voucher code on Tom’s Guide has been tested by our offers team, based in Cardiff, to make sure they work before we upload them. The codes on Tom’s Guide can be used for a wide range of savings, covering student discounts, free shipping deals, and site-wide or product-specific savings.
We want to make sure every voucher is ready to use whenever someone visits one of our pages, so we don’t include any user-specific or one-time use codes. Each offer also includes as much information as we can find on its terms and conditions to keep things clear, and any applicable expiry dates will be listed next to the offer details. You can view the full list of terms and conditions by clicking the corresponding text below the main offer text and expanding the section.
What to do if a voucher code doesn’t work
Although we work hard to only include tried and tested vouchers on our pages, sometimes codes can expire or terms and conditions can be changed before we have a chance to update the code or our pages. If your discount isn’t being applied at the checkout, there are a number of things you can do.
First, check you meet any listed requirements such as multibuy offers, minimum spends, or product-specific deals. For example, you may need to buy 3 items to receive your discount, or your code may only be applicable to orders with certain models (i.e. 10% off specific smartphones). If you need to review the details of your chosen deal, click the text that reads “View terms and conditions” below the main text.
If you are still experiencing issues applying your discount, don’t worry - our team is on hand to help. Just email coupons.tomsguide@futurenet.com and include information on the code you tried to redeem and which of our pages it was listed on. A member of our team will be in touch to offer support as soon as they can.
How we make money
Tom’s Guide makes money from vouchers on a commission basis. We have agreements with every retailer that has a vouchers page for, and for every order placed using one of our codes, we earn a portion of the order total back in commission from that retailer.
Using this model means all of our profits are paid for by the retailers we partner with, and we do not pass any costs on to our users. Using one of our vouchers will never cost you anything - you’ll only pay for the discounted products you’re looking to buy, so you can rest easy knowing you get exactly what it says on the tin.
Want to read more about Tom's Guide vouchers? You can find more information on our dedicated page, where we break down How We Source Voucher Codes and How to Use Them on your online orders.
