FAQs
What payment methods are accepted?
Marks Electrical accepts various payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and financing options through partner providers.
Can orders be modified or cancelled after they have been placed?
Yes, orders can be modified or canceled before they have been dispatched. Customers should contact the customer service team as soon as possible to make any changes.
How long does delivery take?
Delivery times vary based on location and product availability. Marks Electrical aims to deliver most items within 2-5 working days. Specific delivery estimates can be found on the product page or by contacting customer service.
What is the Marks Electrical returns policy?
Marks Electrical offers a 14-day returns policy on most items. Products must be returned in their original condition and packaging. Certain items, such as personalized or custom-built products, may not be eligible for return.
How can I contact the Marks Electrical Customer Service Team?
The customer service team can be contacted via phone, email, or live chat on the Marks Electrical website. Contact information is available on the Contact Us page.
Hints and Tips
Sign Up for the Newsletter: By subscribing to the Marks Electrical newsletter, you'll receive exclusive deals, promotions, and early access to sales directly in your inbox. Often, new subscribers receive a special discount code for their first purchase. This can be a significant saving, especially on larger items.
Check the Sales and Clearance Section: The sales and clearance section is a treasure trove of discounted items, ranging from appliances to electronics. Regularly browse this section as the stock is frequently updated. You can find excellent deals on high-quality products that may be end-of-line or overstocked items.
Shop During Sales Events: Major sales events such as Black Friday, Cyber Monday, Boxing Day, and seasonal sales offer substantial discounts on a wide range of products. Plan your major purchases around these sales events. Create a wishlist and monitor prices leading up to the event to ensure you get the best deal.
Price Match Guarantee: Marks Electrical offers a price match guarantee, ensuring you pay the lowest price available. If you find the same product cheaper at a competitor, contact Marks Electrical’s customer service to request a price match. Have the competitor’s price and product details ready to expedite the process.
How to Use Marks Electrical Vouchers
Using a Marks Electrical voucher is simple:
1. Browse our selection of current Marks Electrical vouchers and select the one that best suits your needs.
2. Click on the voucher to reveal the code and any specific terms and conditions.
3. Copy the code and proceed to Marks Electrical’s website to shop for your desired products.
4. At checkout, paste the voucher code into the designated field to apply your discount.
