Take advantage of free delivery on Lego Shop purchases exceeding £50
Use your £160+ purchase at Lego Shop to get a free moving truck set
Enjoy up to a 50% discount in the Lego Shop sale
Save up to 30% on popular sets in the outlet sale at Lego Shop
Take advantage of up to 30% discount on Harry Potter range at Lego Shop
FAQs
Does LEGO offer free delivery?
Absolutely! Most orders worth £50 or more come with free delivery that will arrive in 2 - 4 business days as standard. For orders under this threshold, you'll need to pay a £3.95 delivery fee. Delivery fees still apply to Pick-a-brick orders, as well as a £5.50 service fee (unless your order is worth £11 or more).
What is the LEGO returns policy?
LEGO customers have up to 35 days after their purchase to send items back if they're not happy. Returns are free, and can be organised through the dedicated page on the LEGO website. Once you have initiated your return, the team will provide you with a pre-paid label to let you send your item back free of charge.
How do I contact LEGO?
If you need to get in touch with the team at LEGO, you can do so via live chat or email through their Contact US page. You'll find buttons for each option, with the email button leading to a number of topics to choose from. Select the one that suits your query best and a team member will respond as soon as they can.
Hints and Tips
Shop LEGO sales: You can find discounts and promotions on a wide range of LEGO sets and other products throughout the year, with up to 30% off selected items. Generally, the biggest sales take place around key holidays such as Christmas, but you'll always find a handful of discounted sets at any time of year, so check to see what you can save.
Join LEGO insiders: LEGO Insiders is the brand's free rewards scheme, which lets members earn points on their purchases and by registering their LEGO sets. Points can then be redeemed as discounts on orders, with 8 points worth £1. You'll also get access to members-only products, discounts (on both LEGO products and LEGOLAND tickets), and early access to new sets. You can sign up for free by creating an account through the LEGO website.
Get a student discount: If you're a student, you can get a free fun creativity LEGO product with an order worth £70 or more. Just verify your student status with a valid Student Beans account to receive your free item along with your next order.
Subscribe to marketing emails: Keep up with all the latest LEGO news by joining the marketing mailing list from the brand's website. Just provide your chosen email address and you'll receive regular updates direct to your email inbox listing the latest products and promotions.
How to use LEGO promo codes
1) Find a LEGO promo code you want to use from the list above.
2) Click "Get Code" to reveal it in a new tab.
3) Copy the code to your clipboard.
4) Head back to your old tab to visit the LEGO website.
5) Start shopping, adding the products you want to your basket as you go.
6) When you're ready to order, click on your basket to reach the checkout.
7) Find the field marked "Promo code" and paste your code here.
8) Click "Apply" and your order total should change to reflect your savings.
How we source voucher codes
The codes listed on each vouchers page on Tom’s Guide have been sourced by our dedicated vouchers team, who find the latest codes through the web and our relationships with retailers and affiliate networks. Each page is updated every few days to include up-to-date offers and ways to save, and our London-based commercial team uses our connections with retailers to source exclusive codes directly from some of the biggest brands on the market.
How we test voucher codes
Every voucher code on Tom’s Guide has been tested by our offers team, based in Cardiff, to make sure they work before we upload them. The codes on Tom’s Guide can be used for a wide range of savings, covering student discounts, free shipping deals, and site-wide or product-specific savings.
We want to make sure every voucher is ready to use whenever someone visits one of our pages, so we don’t include any user-specific or one-time use codes. Each offer also includes as much information as we can find on its terms and conditions to keep things clear, and any applicable expiry dates will be listed next to the offer details. You can view the full list of terms and conditions by clicking the corresponding text below the main offer text and expanding the section.
What to do if a voucher code doesn’t work
Although we work hard to only include tried and tested vouchers on our pages, sometimes codes can expire or terms and conditions can be changed before we have a chance to update the code or our pages. If your discount isn’t being applied at the checkout, there are a number of things you can do.
First, check you meet any listed requirements such as multibuy offers, minimum spends, or product-specific deals. For example, you may need to buy 3 items to receive your discount, or your code may only be applicable to orders with certain models (i.e. 10% off specific smartphones). If you need to review the details of your chosen deal, click the text that reads “View terms and conditions” below the main text.
If you are still experiencing issues applying your discount, don’t worry - our team is on hand to help. Just email coupons.tomsguide@futurenet.com and include information on the code you tried to redeem and which of our pages it was listed on. A member of our team will be in touch to offer support as soon as they can.
How we make money
Tom’s Guide makes money from vouchers on a commission basis. We have agreements with every retailer that has a vouchers page for, and for every order placed using one of our codes, we earn a portion of the order total back in commission from that retailer.
Using this model means all of our profits are paid for by the retailers we partner with, and we do not pass any costs on to our users. Using one of our vouchers will never cost you anything - you’ll only pay for the discounted products you’re looking to buy, so you can rest easy knowing you get exactly what it says on the tin.
Want to read more about Tom's Guide vouchers? You can find more information on our dedicated page, where we break down How We Source Voucher Codes and How to Use Them on your online orders.
