Save up to 30% off bestsellers in the sale at Lego Shop
Claim your free gift with Harry Potter orders over £120 at Lego Shop
Claim up to 30% discount on Lego sets in the sale
FAQs
Does LEGO offer free delivery?
Absolutely! Most orders worth £50 or more come with free delivery that will arrive in 2 - 4 business days as standard. For orders under this threshold, you'll need to pay a £3.95 delivery fee. Pick-a-brick orders, however, qualify for free delivery when you spend £11 or more, but incur a £5.50 delivery fee below this total.
What is the LEGO returns policy?
LEGO customers have up to 35 days after their purchase to send items back if they're not happy. Returns are free, and can be organised through the dedicated page on the LEGO website. Once you have initiated your return, the team will provide you with a pre-paid label to let you send your item back free of charge.
How do I contact LEGO?
If you need to get in touch with the team at LEGO, you can do so via live chat or email through their Contact US page. You'll find buttons for each option, with the email button leading to a number of topics to choose from. Select the one that suits your query best and a team member will respond as soon as they can.
Hints and Tips
Shop LEGO sales: You can find discounts and promotions on a wide range of LEGO sets and other products throughout the year, with up to 30% off selected items. Generally, the biggest sales take place around key holidays such as Christmas, but you'll always find a handful of discounted sets at any time of year, so check to see what you can save.
Join LEGO insiders: LEGO Insiders is the brand's free rewards scheme, which lets members earn points on their purchases and by registering their LEGO sets. Points can then be redeemed as discounts on orders, with 8 points worth £1. You'll also get access to members-only products, discounts (on both LEGO products and LEGOLAND tickets), and early access to new sets. You can sign up for free by creating an account through the LEGO website.
Get a student discount: If you're a student, you can get a free fun creativity LEGO product with an order worth £70 or more. Just verify your student status with a valid Student Beans account to receive your free item along with your next order.
Subscribe to marketing emails: Keep up with all the latest LEGO news by joining the marketing mailing list from the brand's website. Just provide your chosen email address and you'll receive regular updates direct to your email inbox listing the latest products and promotions.
How to use LEGO promo codes
1) Find a LEGO promo code you want to use from the list above.
2) Click "Get Code" to reveal it in a new tab.
3) Copy the code to your clipboard.
4) Head back to your old tab to visit the LEGO website.
5) Start shopping, adding the products you want to your basket as you go.
6) When you're ready to order, click on your basket to reach the checkout.
7) Find the field marked "Promo code" and paste your code here.
8) Click "Apply" and your order total should change to reflect your savings.
