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FAQs
Does Kobo offer free shipping?
Yes — if you've purchased a Kobo e-reader or a book, standard shipping is free and will usually arrive within 7 to 10 business days. Kobo also offers express shipping to Victoria, New South Wales and Queensland for AU$9.99 per order.
Does Kobo accept returns?
Yes — Kobo does allow returns on all purchases. For e-readers, you have 30 days from the date of purchase to return it, but you will need to pay for shipping. You can head to Kobo's Order Status Page to initiate the returns process.
If you're after an exchange instead, you will need to contact a customer service representative via the Kobo Help Centre.
Does Kobo offer discounts?
Yes — you can find Daily Deals on both audiobooks and ebooks, as well as heavily discounted titles throughout the year. If you're looking to save on an e-reader, you will need to check Kobo's website during major sales events like Black Friday or Cyber Monday, when select items are often discounted. You can also save money by opting to purchase a renewed e-reader, which are also available on Kobo's website.
Does Kobo have a subscription service?
Yes — Kobo Plus is an alternative to Amazon's Kindle Unlimited. There are three subscription plans to choose from – Kobo Plus Read for ebooks only at AU$13.99p/m, Kobo Plus Listen for audiobooks for AU$13.99p/m and Kobo Plus Read & Listen, which gets you access to both media types for AU$16.99p/m.
Hints and Tips
Sign up for the Kobo newsletter: Kobo’s email newsletter will inform you about the latest titles, as well as the best offers and promotions that might be currently available. You can also score exclusive deals, so if you're looking to maximise your savings, it may be worth subscribing to the mailing list.
Check Kobo's Daily Deals: Kobo offers one ebook every day for a discount, which can be purchased online via the website, the Kobo app or on an e-reader in the Discover section. The Kobo site also has sections that list titles under AU$3, and another called Great Reads For Less where titles are typically under AU$5.
How to use Kobo promo codes
1. Choose and copy the Kobo promo code of choice from this page to your clipboard.
2. Head to the Kobo Store online, choose your product(s) and add them to the cart.
3. Once you're done shopping, click on the shopping cart icon on the top right corner of the Kobo website. It will drop down a list of the items in your shopping cart. If you're happy with what you have, click on the red Checkout button.
4. You will be prompted to log into your Kobo account if you haven't done so already or you'll be prompted to create a new one.
5. On the checkout page, look for the "Add promo code" option. Click on that, paste the code and hit Apply. Your final total will now have changed to the discounted amount.
6. Click the red "Complete purchase" button to finish buying your new e-reader or your next read.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers and our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in Sydney) also sources exclusive codes and sales info directly from some of the biggest retailers in Australia.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our coupons team to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
Unless otherwise noted, to ensure that all listed discount codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible — any expiry dates or terms and conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text — you’ll be able to click this to expand this section for more details.
What to do if a discount code doesn’t work
We take care to only list tried and tested discount codes on our pages, so all coupons should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms and conditions, sometimes retailers change these before we can update our pages.
Should a code fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (such as "10% off selected tablets"). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing ecommau@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from discount codes through a commission-based model. We have agreements in place with each retailer on our site – for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our readers money without charging you a thing. You won’t pay a cent to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
