Latest Windows 11 update reportedly breaking major parts of the operating system

laptop anger
(Image credit: Shutterstock)

With Microsoft set to end support for Windows 10 later this year, now is not the time for major issues to break PCs thanks to Windows 11 updates.

But that appears to be what's happening, as the latest Windows 11 24H2 update (KB5051987) is reportedly causing major issues with File Explorer (via Windows Latest) and other software.

This is notable because Microsoft has been trying to encourage people to upgrade to Windows 11 and the current 24H2 iteration in recent months.

If you've downloaded the latest update or are waiting to do so, here is what you can expect and how to potentially get around any potential issues.

KB5051987: Avoiding File Explorer bugs

According to the Windows Latest report, numerous users are reporting that File Explorer is rendered unresponsive by the most recent Windows 11 update. If you're unfamiliar, File Explorer is the main tool that lets you access your files and folders on your computer. Allegedly, the bugs introduced by the update make it so that desktop shortcuts are failing to open or not allowing you to navigate from the sidebar.

For the most part, main folders like Documents, Downloads and Pictures are the most widely reported failures, with various users highlighting other folders on their machines.

Windows Latest recreated the bug by using a fresh install of the update on one of their PCs, which appears to rule out any third-party software issues.

As of this writing, Microsoft has not officially announced a solution to the update or promised a future update to fix what the current one broke. You may find that community solutions do or do not work for you.

If you have installed the update and are experiencing issues, you can roll the KB5051987 update back. To do so go to Settings - Windows update - Uninstall updates and uninstall the KB5051987 security update.

Where do we go from here?

Until Microsoft applies a fix to the KB5051987 patch, it looks like the best option is to not install the latest patch at all, or roll it back if you have.

That said, a new optional update should be coming soon and hopefully Microsoft addresses any bugs in that update. Still, it might be a good idea to wait a few days to see how it affects people first.

More from Tom's Guide

Category
Arrow
Arrow
Back to MacBook Air
Brand
Arrow
Processor
Arrow
RAM
Arrow
Storage Size
Arrow
Screen Size
Arrow
Colour
Arrow
Storage Type
Arrow
Condition
Arrow
Price
Arrow
Any Price
TOPICS
Scott Younker
West Coast Reporter

Scott Younker is the West Coast Reporter at Tom’s Guide. He covers all the lastest tech news. He’s been involved in tech since 2011 at various outlets and is on an ongoing hunt to build the easiest to use home media system. When not writing about the latest devices, you are more than welcome to discuss board games or disc golf with him. 

Read more
Man typing on Windows 11 laptop
Microsoft confirms major Windows 11 and Windows 10 audio bug is cutting sound on PCs
Windows 11 logo on a laptop screen
I reviewed Windows 11, and these are the 5 new features I'm most excited about for 2025
A laptop on a windowsill in the middle of a Windows update
Microsoft is ending support for Windows 10 soon — 5 ways to make sure your PC is secure
Windows 10 logo
Windows 10 end of life set for this year — everything you need to know to get ready
Windows
240 million Windows 10 users are vulnerable to six different hacker exploits — protect yourself now
Windows 10
Microsoft 365 apps are officially dying on Windows 10 — here's what we know
Latest in Windows Operating Systems
Microsoft Office is finally as it should have been on iPad
Microsoft tests free Word, PowerPoint and Excel apps for Windows — expect a lot of ads
laptop anger
Latest Windows 11 update reportedly breaking major parts of the operating system
Windows 10 logo
Windows 10 end of life set for this year — everything you need to know to get ready
Windows 11 logo on a laptop screen
I reviewed Windows 11, and these are the 5 new features I'm most excited about for 2025
A Windows 11 laptop, demonstrating how to run Android apps on Windows 11
How to remove the Windows 11 news and weather widget
Man typing on Windows 11 laptop
Microsoft confirms major Windows 11 and Windows 10 audio bug is cutting sound on PCs
Latest in News
iPhone 17 Air render
iPhone 17 Air — new survey could be bad news for Apple's super thin iPhone
Segway g30lp
Segway recalls 220,000 electric scooters - what to do if yours is on the list
Samsung Galaxy S25 Ultra vs S25 Plus vs S25
Satellite messaging on Google Pixel 9 and Samsung Galaxy S25 just landed on 3 more carriers
L-R: Claude (Marco Calvani), Danny (Colman Domingo), Kate (Tina Fey) and Jack (Will Forte) have their bags packed for Netflix's "The Four Seasons"
Netflix just teased a new comedy series starring Tina Fey, Steve Carrell and Colman Domingo — and we already have a release date
back of Iris Pixel 9a
The Google Pixel 9a is lacking one of the Pixel 9’s best safety features — here’s what we know
Razer Blade
Nvidia's DLSS 4 demo in a Razer Blade 16 with RTX 5090 gives me hope again for next-gen gaming laptops