JumpJump VPN review

You might have seen people talking about JumpJump VPN online, they seem to be quite a popular free provider in some parts of the world. But you might not know what all the fuss is about. 

It’s not one that’s shown up in our best VPN lists, so does that mean you should give it a miss, or perhaps it’s a hidden gem waiting to be discovered?  We’re going to take a look at JumpJump VPNs pricing, performance, what the apps are like, what extra features it might have and more besides and then finally tell you whether or not we think you should give it a chance.

Before that, we’ll quickly explain exactly what a Virtual Private Network (VPN) is, what is does and why you might want one. Basically, a VPN is an app you install on your device that encrypts your internet connection to make it harder for people to see what you’re doing online. By connecting to the VPN it allows you to hide your real-world IP address and location by by sending your internet traffic through a server in another country to make it look like you’re in a different town or country.

This is what allows you to get around geographical restrictions on websites and streaming services, as the VPN makes you appear to be in a completely different country. If you’d like to know more about VPNs and what you can use them for then you can check out our What is a VPN? page for a more in-depth look. For now, let’s take a look at JumpJump VPN.

Pricing

One of the biggest draws of JumpJump VPN is that it’s entirely free to use. You do need to provide an email address to sign up, there’s no anonymous sign up here (though of course nothing is stopping you from using a one-time email address) and then that’s it. Install the app and you’re good to go. It does offer a paid version it calls “Premium”. Prices start at $1.99 for a month, then $9.99 for 6 months and $14.99 for a year, which makes it one of the cheapest freemium VPNs around. It is slightly annoying, however, that if you visit the company’s website they won’t show you the different prices until you hand over your email address.

Unlike many other free VPNs, Jump Jump VPN does not limit you by bandwidth, you’re free to use it as much as you like. Instead it limits you by time. Free users are limited to only a one hour connection before you then need to reconnect for another hour. It’s an odd model and not one we’ve encountered with any other free VPN.

Free users can also expect to be served with full-screen video adverts, which is how most of these free VPNs make their money, along with potentially harvesting user data to sell on to third parties. We’ll talk about this a little more later on when we take a look at Jump Jump VPNs privacy policy.

Privacy and logging

The whole purpose of a VPN is to keep its users safe. To protect their personal details, location, and internet browsing habits protected from all manner of groups, both legal and illegal, who might want to snoop on them. If a VPN can’t be trusted to protect and respect your privacy, then it’s not one you should ever consider using.

The VPNs in our best VPN list have clearly laid out privacy policies and terms of service that explicitly state what you can expect from them and how they handle your personal data. JumpJump VPN’s privacy policy is somewhat more muddled as it states:

"Rest assured, we only collect what is necessary to enhance your VPN experience and provide details of the types of information collected, such as IP address, usage duration, traffic data, etc. We do not collect sensitive data such as your geographical location unless explicitly consented to by you."

Reading on through the policy, JumpJump VPN claims to be a “no logs VPN”, a claim that doesn’t appear to have been verified by any third party auditor, but the policy does, at least, list the things it doesn’t log. Specifically it states it won’t engage in any of the following;

• Logging users’ traffic or the content of any communications.
• Discriminating against devices, protocols, or applications.
• Throttling your Internet connection.

This would appear to contradict the claim made earlier where they state that collecting information such as your IP address and details of your online traffic is necessary to “enhance your experience”. We would view any no-logging claims with a great deal of skepticism.

The mobile app also claims it offers what it describes as - privacy protection, multi-layer encryption and multi-protocol connectivity. No details of these are provided in the app or on JumpJump VPN’s website or support site.

Streaming

A big use-case for VPNs is to access streaming content in other countries as some shows and movies are region-locked. Using a VPN lets you appear to be in a different geographical location, allowing you to get around those pesky licensing restrictions.

Few free VPNs offer support for streaming, and for most the limited options of servers and data limits make it impractical to do for very often, but what about JumpJump with its unlimited data and servers in multiple locations?

The one hour limit on connections makes streaming with JumpJump VPN rather impractical unless you desperately want to watch your shows one episode at a time, reconnecting between each. In testing we found that this VPN did not work with either Disney+ or BBC iPlayer but, much to our surprise, it was able to successfully stream content on Amazon Prime Video.

If streaming content is one of your big requirements, we’d strongly suggest picking one of the options from our best streaming VPNs page instead.

Apps

If you would like to use JumpJump VPN as a free user, then you can only install it on mobile devices. Running it on Windows requires a paid subscription, a fact that is not communicated anywhere on the website, and only shows up after you install the product and run it for the first time.

On mobile the app could be described as minimalist, being little more than a white background with a connect button on it and a section at the bottom showing which server you’re going to be connecting to. It works mostly reliably, with connections only taking a few seconds, though it has a habit of appearing to stall out while trying to connect, only actually showing you that it’s connected when you leave the app and then come back into it.

There’s a handful of other options on offer in the app. There’s a decent selection of servers to choose from, even for free users, which is nice to see. There’s no way to choose your VPN protocol, and while there is split-tunneling, it’s only for paying users. There’s no other options to choose from to modify or customize your experience in any way though you can access live chat if you are in need of support, though priority will be given to paying customers.

Extra features

All the best VPNs on offer today come with a raft of additional features including things like malware protection, ad blocking, anti-virus, secure cloud storage and more. Our top VPN pick, NordVPN, even offers dark web monitoring as well as cyber insurance in case you run afoul of online fraud or scams

JumpJump VPN, as with other free VPNs, has no additional features. What you see is what you get.

Final verdict

While there are some scams out there masquerading as free VPNs, JumpJump VPN does not appear to be one of them. However I would still not feel entirely comfortable trusting this product with my information or my online security. 

The privacy policy is vague, the website and support site are light on any concrete details about how the product protects you, and the company behind both JumpJump VPN and BiuBiu VPN, is a Singapore-based company called "Soon Bodywerkz Auto" which appears to be a car repair business with a sideline in software development?

If you need a free VPN, there are plenty of other reliable and reputable free VPNs on the market. It’s difficult to find many reasons to recommend JumpJump VPN other than the fact it offers unlimited data, even if it is only available in one hour chunks.

If you are in the market for a VPN we would always recommend you steer clear of the feature-limited free offerings and instead suggest you take a look at one of the providers in our best VPN page, and especially our number 1 pick, NordVPN which is the best combination of price, features and performance on the market in 2024. It’s also our top choice for unblocking streaming services, and its privacy and security claims have been independently audited so you know you can trust them with your personal details. If you’re not not convinced NordVPN is right for you then you can give it a try risk-free thanks to it’s 30 day money-back guarantee.