Apple tells over a billion iPhone users to stop using Chrome — here’s Google’s response
Apple's latest attack ad sets its sights on Chrome
When it comes to using an iPhone, there are several browsers to choose from but the vast majority flock to either Chrome or Safari. It’s a competition that has heated up in the midst of a complicated relationship between Apple and Google.
Well, Apple’s latest scary attack ad is not going to make that relationship any less complicated. While it doesn’t overtly tell people to stop using Chrome, it is a rather blatant shot at Google’s browser for the ton of tracking cookies it uses — claiming that Safari is “a browser that’s actually private.”
Why now?
Currently, 30% of iPhone users are running Chrome as its default browser, and Google wants to up this to 50%, according to a report from The Information. That would equate to another 300 million iOS devices, and in a time when keeping people loyal to apps is the most direct path to revenue, Apple does not want to lose this majority grip on iPhone browser usage.
So the company seems to have hatched a plan to prey on the two key problems with using its competition:
- Chrome’s hunger for tracking cookies: You’ve seen it all across the internet — those pop ups that ask whether you accept third-party cookies. Once you go into the privacy settings of Chrome, you’ll probably be stunned by the many thousands of sites tracking your whereabouts on the internet. Even worse, they look set to be around until 2025 according toGoogle's Privacy Sandbox report.
- Incognito mode is not private: This is one of a few different features of Chrome where the Mountain View company has said it cares about privacy, but its actions are a little different. For example, Google promises security in its Incognito Mode, but then had to admit this privacy shield isn’t really that private in a $5 billion class-action lawsuit.
These are things that Safari stomps out from the get-go — including preventing cross-site tracking by default, and hiding your IP address (provided you have an iCloud+ account on the latter). That makes this fertile ground for Apple to advertise on and drum up fears about its main competition.
Google's response
We reached out to Google for a response to this latest ad campaign, and the response doesn't necessarily answer the issues rather bluntly hinted at here by Apple.
A Google spokesperson told Tom's Guide that: "Chrome is built with the goal of keeping your data safe by default and ensuring users can control when and how their data is used in Chrome to personalize their web browsing experience. We believe users should always be in control, which is why we've built easy to use privacy and security settings directly into Chrome."
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Will people actually ditch Chrome?
The browser war on iPhone is very much Apple’s to lose rather than Google’s to win, and the Cupertino crew are going in hard on the weak spot of Chrome here. And from the perspective of someone who used to work in advertising, this dystopian setup is a rather effective way of getting the message across.
Current Chrome users won’t necessarily be blind to these cookies, but may have come to terms with them and the subsequent risk. However, new iPhone users and those who weren’t necessarily aware of just how much is learned about you through Chrome browsing activity may scare them into switching.
We will be following up with Google to get their comment and reaching out to security experts for more context. Stay tuned.
Jason brings a decade of tech and gaming journalism experience to his role as a Managing Editor of Computing at Tom's Guide. He has previously written for Laptop Mag, Tom's Hardware, Kotaku, Stuff and BBC Science Focus. In his spare time, you'll find Jason looking for good dogs to pet or thinking about eating pizza if he isn't already.
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ViceKnightTA As much as I hate Apple, and as true as these claims about Chrome are...it begs the question...WHO are people afraid of being watched by and for what? If you have nothing to hide, you really wouldn't have any reason to be afraid of this ad right?Reply
What this ad failed to ALSO mention is that most 3rd party trusted antivirus companies package VPN and browser cleaning into their apps, which works well enough to keep you safe and secure from the no-good do-ers.
For everyone else there's Firefox.
Whats more scary is a proprietary company trying to lock you into their version of a 'safe haven' and discouraging or even preventing you from using any other 3rd party software you want to use. Never understood how people are willing to compromise that and then also buy into this reverse scare-tactic Apple is using.
I don't have to use Chrome on my Android. But Apple users, guess what, there might come a time when the only browser they'll allow you to use is Safari, and they don't need a commercial for that. Food for thought! -
SirWolf2018
Only those people say "I have nothing to hide" who don't see how their freedom can be limited. See videos on YouTube like «Why Online Privacy Matters Even If You Have “Nothing To Hide”».ViceKnightTA said:If you have nothing to hide, you really wouldn't have any reason to be afraid of this ad right?
*Edit:* But I agree that privacy is a difficult thing on every platform. -
pyronaut
Didn't they already only allow you to use Safari on iPhone up until recently?ViceKnightTA said:I don't have to use Chrome on my Android. But Apple users, guess what, there might come a time when the only browser they'll allow you to use is Safari, and they don't need a commercial for that. Food for thought! -
RJStanford It's definitely worth remembering that Google remains fundamentally an advertising company, and chooses to pour vast amounts of money into developing Chrome and giving it away. The notion that they'd prioritize their users over their customers long-term is somewhat naive -- and their customers absolutely want that ability to track and personalize.Reply -
Robidrvr I think the biggest thing apple could do to get mobile users onto Safari would be to bring back the Windows version. I'm sure many other cross platform users like myself resist Safari because we want our browsing experience to be synchronized between devices.Reply -
ScottRipley
The WHOs, WHYs and WHATs are irrelevant in this discussion. Privacy, in principle, is and should be a basic human right. Period. Everything else is hairsplitting at it's best. And to paraphrase someone smarter than most of us, when anyone says there is no reason to be afraid of surveillance as long as you have nothing to hide = there is no reason for freedom of speech, as long as you have nothing to say.ViceKnightTA said:As much as I hate Apple, and as true as these claims about Chrome are...it begs the question...WHO are people afraid of being watched by and for what? If you have nothing to hide, you really wouldn't have any reason to be afraid of this ad right?
What this ad failed to ALSO mention is that most 3rd party trusted antivirus companies package VPN and browser cleaning into their apps, which works well enough to keep you safe and secure from the no-good do-ers.
For everyone else there's Firefox.
Whats more scary is a proprietary company trying to lock you into their version of a 'safe haven' and discouraging or even preventing you from using any other 3rd party software you want to use. Never understood how people are willing to compromise that and then also buy into this reverse scare-tactic Apple is using.
I don't have to use Chrome on my Android. But Apple users, guess what, there might come a time when the only browser they'll allow you to use is Safari, and they don't need a commercial for that. Food for thought!
Second: About the AV thing: You are the one that fails to grasp that the vast majority of people don't run 3rd party AV software on their iPhones/Macs/Linux boxes (apart from servers) simply because there is no need to and I won't get into the technical reasons for that as that would be a different and complex discussion. Meanwhile you just have to do it on Android (as you admit also) simply because the Android platform is generally considered much less secure than the iOS one. There is a reason why 99.9% of all mobile malware is found on the Android platform after all!
As for the safe haven thing: What's also scary si the fact that so called open companies trick you into thinking that that so called openness guarantees your safety or anything else for that matter. You say proprietary company as if the alternative Android is really open! If you think so I dare you to show me where is the Android community (who are the community members that take care of this repo and if they are affiliated in any way shape or form with Google), what is the source code of Google Play services and why Google is the only actual company that takes "care" of the Android project and roadmap and where is the community?! As for the actual safe haven thing, again...please understand Apple built a rather safe approach to mobile devices and that is why most of the malicious actors out there are targeting the alternative, a fragmented total mess. The safe haven thing is very much real and not something scoff at on the grounds of 'open' vs proprietary.
As for your last remark, I gotta say thank you for your care but it's unwarranted and based on nothing. Android users always displayed such care towards the other side, meanwhile they are the ones that forget that when Apple crosses the line, the public opinion always pushes back and sets them straight (for example like in the case of on device scan/detection for CSAM) meanwhile the same cannot be said about Google and in particular Android project. -
ScottRipley
Not going to happen!Robidrvr said:I think the biggest thing apple could do to get mobile users onto Safari would be to bring back the Windows version. I'm sure many other cross platform users like myself resist Safari because we want our browsing experience to be synchronized between devices.
As someone else perfectly put it:
Safari for Windows launched in 2007, a few months after the iPhone. It's purpose was: for devs to test their mobile web apps, test rendering for Mac users, maybe convince some PC users to switch.
PC users overwhelmingly hated it or were indifferent, they weren't swaying anyone with this thing.
After the native App Store (2008), after the rise of Google Chrome (2008), after iPhone had gained enough market share for executives to be demanding their IT departments ensure compatibility with MobileSafari (and by extension Mac Safari), it simply wasn't needed anymore and they canceled Safari for Windows in 2012. -
ScottRipley
Yeah....not really!pyronaut said:Didn't they already only allow you to use Safari on iPhone up until recently?
Apple has allowed third-party browsers on the iOS platform since the release of the App Store in July 2008.