FAQs
Does Awara offer free shipping?
Awara offers free shipping on all orders within the contiguous United States, so you won't spend a dime on getting your items. In addition, the company offers free returns or your money back on all mattress purchases, so you can swap out a mattress if it isn't for you without paying anything extra.
Do Awara mattresses come with a warranty?
Awara offers a "forever" warranty, which means they stand behind their product's construction and materials. The warranty covers manufacturing defects, physical flaws that cause the foam material to evidence degradation, split or crack, and deterioration causing the mattress to have a visible indentation greater than one and one-half inches. You can read more about the Awara Forever Warranty via its website.
Do Awara mattresses come with a free trial?
Yes, all Awara mattresses come with a 365-night trial, meaning you can test one by sleeping on it for a few weeks, and if it isn't right, Awara will collect it free of charge. Awara recommends trying your mattress for at least 30 days as studies suggest it takes around 30 days for your body to adjust to your new mattress.
Does Awara accept returns?
Yes, if you decide your items are not for you, you can return them to Awara. However, the time period in which you can return them will vary depending on the item. Most items are covered by their 365-night free trial. Get in touch with a member of their team to start the process and get more help or guidance. Returns are free of charge if made within the trial period.
How do I contact Awara customer service?
The Awara Support team are available 7 days a week to answer any queries you might have. You can start a live chat on the Awara website by clicking the chat icon on the right-hand side. If you'd prefer to speak to a member of the team, you can call +1 (855) 580-1382, or 1-855-559-4696 for returns. Finally, you can send an email to support@awarasleep.com. There are also plenty of FAQs available on their site, which answer some of the most common queries.
Hints and tips
Look out for the Awara sale: Much the same as many other mattress brands, Awara, regularly runs promotions throughout the year to bring down their prices. Keep an eye out for limited-time Awara sales around key holidays such as Thanksgiving, Christmas and Labor Day. We've previously seen up to $300 off mattresses, with accessories worth up to $499 being included for free.
Watch for bundle deals: Sometimes Awara will sell items together at a discounted price, such as mattresses with bases, letting you save on the price of buying both separately. This can save you up to $300 on joint purchases and larger orders.
Take advantage of freebies: Like all mattress brands, Awara tends to offer free bundles when you purchase select mattresses. These items can be worth as much as $300, saving you significantly. Be on the lookout for sales during major holidays like Labor Day and Cyber Monday, which is when you'll get the biggest freebies.
Sign up for the Awara newsletter: You can get exclusive deals and product releases sent straight to your inbox. It's also the best place to find out when there are discounts on Awara products. Just provide your chosen email address through the sign up form to receive details directly to your inbox.
Follow the brand on social media: If you want to keep up with the sleep brand, you can also do so on social media platforms including Facebook, Instagram & twitter, where Awara will post about products, sales, bundles & more so you never miss a chance to save.
How to use Awara promo codes
1. Select one of the Awara promo codes you'd like to use from the list above and click "Get Code".
2. Copy the revealed code to your clipboard and head to the Awara website to start shopping.
3. After adding an item(s) to your shopping cart, proceed to the view shopping cart page.
4. Below the order summary (located on the right), you'll see a field labeled "Enter Coupon Code."
5. Manually enter your coupon, click on the "Apply" button, and your discount will be immediately shown.
6. Proceed through the checkout as normal from here to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
